If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Disabled person's bus pass . Residents are. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. This can be your email address or set to something memorable for you. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. with no need for anyone to fill in any forms or submit any photographs. Can I use my pass on Trains? You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. What are the 3 most important parts of a motherboard? How long will it take to get a bus pass following a renewal/application? What do I do about my concessionary bus pass? 5 Other ways to apply. The day and date you experienced difficulties. 2 Are senior bus passes renewed automatically? Using your card. An older persons bus pass has exactly the same benefits as a disabled persons pass. Dont include personal or financial information like your National Insurance number or credit card details. This form can be completed and returned in the envelope provided with your form. The cookie is used to store the user consent for the cookies in the category "Performance". Currently this is at age of 66. You will need to pay 10 to replace this pass. thurrock.gov.uk uses cookies to make the site simpler. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. You have moved since your last bus pass was issued and not informed us. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. This cookie is set by GDPR Cookie Consent plugin. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. This can be done online or at a participating library. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Passes that were automatically renewed should be received by 1st March 2023. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. You will receive your pass by post within 5 working days. I am a disabled pass holder, will I receive a bus pass renewal letter? Apply for or renew your bus pass. If your pass has already expired you can still renew your bus pass. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. If you send us different evidence, your pass may be delayed or refused. Find out more about an igo card. Higgins, Telford & Wrekin Councils Customer Services Manager, said. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. My age-related pass has now expired but I have not received a new one. Youll need to provide proof of identity. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. How much longer should the Sun remain in its stable phase? However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. It is being used by the person whose photograph and name appears on the pass. You will need to apply to your new local authority for a new pass. I have moved into Gloucestershire. What happened to the baby in Joy Luck Club? If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. No it is not possible to issue an age-related bus pass "with companion" entitlement. In the unlikely event that your pass does not arrive, you should call 01452 426265. all that. If you have any questions, please contact Essex County Council by calling0345 743 0430. Bus Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Lee The county council will not reimburse you for any charges levied by medical specialists or advocates. Alternatively you are able to renew your vouchers online. I have moved out of Gloucestershire. It does not store any personal data. If your current bus pass is due to expire within the next month, this is an indication that we . It is not valid in Wales* or Scotland. You can get an older person's bus pass when you reach State Pension age. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Some bus services are changing. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Companion passes are automatically renewed at least 2 weeks before they are due to expire. Major investment in boroughs schools continues! Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. If you have any problems using your card, it will be necessary for you to contact the bus company directly. You do not need to renew an igo card. Disability-related passes can be valid for 1 - 5 years. Where can I get a bus pass for an older person? Will receive a renewal form, as evidence is required to obtain a new pass. If you currently receive Travel vouchers you will receive a renewal form at your registered address. What do I do about my concessionary bus pass? Update or cancel a card. renewed people had to fill in forms and submit photographs but we have scrapped Typically, we will automatically renew passes for people with visual impairments and hearing impairments. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. The cookies is used to store the user consent for the cookies in the category "Necessary". If you have not received your renewal form, please contact our information line on 0345 600 0659. Analytical cookies are used to understand how visitors interact with the website. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Renewing an older persons bus pass. Are senior bus passes renewed automatically? Find out which bus company you wish to comment about on our bus operator contacts page. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. I have applied for my new bus pass, what should I do with my current pass? Apply for a new age-related pass. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. Collecting an application form from your local library. How long does it take to renew an older persons pass? Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Please note the Bus Pass system is separate to other Council systems and requires its own login information. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. These are mostly people who have held a bus pass since at least 2008 and will now be . This You can make updates to the following details before your bus pass renews: your appearance. It costs 10 for a new card. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. If your pass has been stolen, you should call 0345 200 0388 to replace it. Are you struggling with the cost of living crisis? The cookie is used to store the user consent for the cookies in the category "Analytics". Completed renewal forms will be processed and new vouchers issued approx. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. However, you may not be allowed to use your bus pass on night buses i.e. What should I do? You need to check the expiry date and apply to the council for a new one if you're is due to expire. Applicants whose pass was issued due to a disability will continue to be automatically renewed. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. This cookie is set by GDPR Cookie Consent plugin. 3 Post office. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Have you moved? Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. We use some essential cookies to make this service work. Our We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Please note you will require your customer number to complete the form (This can be found on your renewal letter). Learning impairment that has resulted in an arrested state of development before adulthood. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass.
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