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What Clipper services are available during the COVID-19 outbreak? To find the cost of a particular BART trip, use the BART Fare Calculator. Comfort VIP Best of the best seats in Comfort Class! Ticket Central. This page includes Proof of eligibility, Eligibility change, and Balance transfers. Center your Apple Watch display over the "Tag Here" graphic on the screenyou might have to hold still or rotate your wrist to align the device properly. Requires iPhone 8/Apple Watch Series 3 or later. There is a $5 fee for this service. Opens in new window. Please note: Once you convert your plastic card to Clipper on your phone, you will no longer be able to use your plastic card for transit. If you are setting up automatic reloading (Auto-Reload) with a bank account, allow an additional 10 days for value to be available. If you set up Auto-Reload for a Caltrain, Muni, VTA or SamTrans monthly pass, we can only automatically reload your new pass from the date your old pass expires to the end of the sales window for that pass. Two beeps and a yellow light means you paid, but your remaining balance is less than $2. What should I do if my card is lost or stolen? For more information, visit Sales and Service Locations. The Go Pass is valid for the calendar year until Dec. 31 at midnight. If you are a Travel Agent or Clipper Commodore and would like to view/edit an existing booking, please visit the Agent Dashboard. Privacy Policy. Discounts; Where to Use; Follow. Use your Clipper card on all Bay Area transit systems, including Muni. Within each class, there are upgrade sections as well. Huh? If you are traveling on a transit service that charges based on distance or zones (BART, Caltrain, Golden Gate Transit, Marin Transit, San Francisco Bay Ferry, SMART and Sonoma County Transit) you will need to tag your card again at the end of your trip. On a successful tag, your Apple Watch will beep, and lights and a Travel OK screen will appear on the machine. The passenger-only round-trip fare for the Victoria Clipper ferry ranges from $115 USD $160 USD for a 7-day advance purchase round-trip ticket depending on the time of year. All the orders placed on a given day are distributed that night through the Clipper system to built-in devices like fare gates, Clipper readers on train platforms and at ferry terminals, as well as to servers at bus yards. TDD/TTY: 711 or 800.735.2929. Clipper on VTA EZFare VTA's EZfare app has been replaced by the Bay Area's regional transit fare payment app, Clipper. After we collect payment, we will send you an email confirming this. Log in to your account with the email address we have on file and provide an updated email address. In addition, we offer a full range of beverages options, including locally-distilled spirits. We will automatically send a declined payment notice to the email address in your Clipper account. Was I supposed to activate it somewhere? For account-related You will still need to use your plastic Clipper card for this. Clipper on your phone will not unlock a bikeshare. You will need to tag your card to a card reader or ticket machine to activate it. Riders are also able to add enough fare to a paper ticket to exit the station usingadd fare machines located inside the paid area. No notice, even though they have my email? If you do not receive your transit benefit value by the first day of the benefit month, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). The bow of the vessel is also opened up when we are stopped to observe whales and sealife. You will select your seats when making your booking and may choose between the lower or upper deck. Once your Go Pass Provider enters your Clipper card serial number into Clipper's online portal, you must tap your card to a card reader to load the Go Pass within 180 days (Note: This counts as your tap on). Once you do that, it will show up in your account. You can add value to your card or make other changes to your Clipper account by using our automated phone service or the Clipper website. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. The other reason to tag off is to take advantage of eligible free or discounted rides when you transfer from one transit agency to another. If you are signed up for automatic reloading or if you order your pass online or by phone, Clipper will automatically add the new pass to your Clipper card the next time you tag, after the original pass has expired. Log in to your account to add a Backup Payment method. Upon arrival at our Victoria terminal, youll clear both Canadian Immigration and Customs at the same time. There's no need to open an app. Yes. At the Oakland International Airport, just a short walk from either terminal is the BART Oakland Airport station, where you board the BART to OAK train to go to the BART Coliseum station; once at Coliseum station, you can buy a card, load cash value and tag your card to exit BART to OAK and transfer to another train to reach other stations in the BART system. Select "Add money" and follow the steps to continue purchasing a card and adding value to it. Before leaving for your trip, contact your local carrier for information on call pricing, text messaging and internet usage. If you are using a BART paper ticket: When you get to the fare gate, insert your ticketand it will be returned to you. You will need to use this new email address the next time you log in to your online account. For iPhones, theantenna is in the top third of the phone. Select "Transit card" and "Add Clipper card". Youth/Senior Cards. Three beeps and a red light means your card wasnt accepted. This page includes How RTC cards work, accessible information, and using Clipper equipment. All rights reserved. Caltrain. It currently shows I have the amount in the pending passes area but shows I have it in cash value. 2020, Metropolitan Transportation Commission. All Access Digital offer for just 99 cents! When you board or tag on, you are charged the maximum fare, and when you tag off, the difference between the maximum fare and the fare you should pay is credited to your card. If you are setting up Auto-Reload for cash value or BART high-value discount tickets, Clipper wont charge your credit card or bank account until you tag your Clipper card to a card reader and load the value. Clipper card pending passes cash value. How does Auto-Reload work with monthly passes? As others have said, it's RFID interference with other cards that's likely the problem. Otherwise, you will be logged out automatically. Q: Please edit my missive as you see fit, especially if it makes me look smarter and better-looking. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. To provide payment, log in to your Clipper account and edit your Primary Payment method. Open the Clipper app and select the card you want to set up for Auto-Reload. Even a misdemeanor Driving While Intoxicated conviction (DUI/DWI) is considered a felony in Canada and could result in you being denied entrance into Canada. Weekly and monthly passes are not available. 2,123 Reviews. TDD/TTY: 711 or 800.735.2929. You must apply for an RTC Clipper card in person at a participating transit agency. Paper Tickets Once you do that, it will show up in your account. I called Clipper, and after a 60-minute hold on a 75-minute estimated wait, the polite customer service rep started the process to restore the missing money, telling me, If you have no activity for six months, it gets deactivated., In a pandemic, with 90% of tech working from home, even the Clipper rep admitted to driving to work, because being on transit with other people is scary., Clippers terms state that after three years your card is inactive, but theres something weird about Undelivered Order Transaction ordering products or cash value that is not added to a Card for more than 180 days after payment has been received., Pardon my anger and incredulity: Clipper will abscond with my balance? Soak in outstanding ocean vistas and the fresh air, relax and play a card game with friends or cozy up in your comfortable reclining seat with a good a book. ENTERING THE UNITED STATES: US citizens and US Lawful Permanent Residents do not need to provide proof of vaccination upon entry back into the US. BART. U.S. Immigration . You will select your seats when making your booking. Golden Gate Ferry and Muni ticket machines only sell adult Clipper cards. Should you want to change your booking in any capacity, a $30 USD fee will be charged and you must contact us to modify your booking. Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. Skip the side navigation menu and go to the main content. If your card is found to be defective through no fault of your own and you have had it for less than a year, we will replace the defective card and restore your balance free of charge. Note that it can take between 5 and 20 minutes to walk from the Wall Street parking garage to our Seattle terminal depending on various factors such as train crossings. You can also order value at the same time. You can also set up Clipper on your phone through Apple Wallet. Hold it flat against the Clipper logo on the Clipper reader until you hear it beep or the BART fare gate displays \OK\. If its been more than 6 months, youll need to call us at 877.878.8883 or TDD/TTY 711 or 800.735.2929. Will the toll lanes reduce traffic jams? Phone. If you hear two beeps, your value is low. After your second tag, the card reader will display a message that your initial tag was refunded. Thank you! You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the + plus icon. BART is working to install Add Valuemachines that accept credit cards at all stations systemwide. You can use them to load and reload cash value and passes and take advantage of any available transfers. 2020, Metropolitan Transportation Commission. When you tag your card, the Clipper reader will display the fare you paid and your remaining balance or pass expiration date. Im so glad that I dont have to go into the office the last two weeks. Here's what to expect when you tag your card: On buses, light rail, ferries, Caltrain and SMART: The card reader will beep If your credit/debit card or bank account is declined: You will not be able to make other changes to your Auto-Reload settings until we are able to successfully charge your payment source and remove the block. See the. Sign up for year-round getaways, special offers, and more. Bicycles are charged a handling fee each way between Seattle and Victoria, BC and will be paid for at the ticket counter on your day of travel. Please note that The Hub is permanently closed. When does the new 31-day pass become active? Failure to provide such evidencemay make you inadmissible to Canada. Key Clipper information translated to Chinese. Funds added using Apple Pay and Google Pay areimmediately available for use. Can two people use the same card at the same time? See the Google Pay How-To page for more details. Due to limited loading capabilities, motorized scooters are typically not allowed in the cabin and are instead stored on the outside deck. City Coach. Your card should arrive within 5 to 10 days. You can also add value through the Clipper app. US citizens and US Lawful Permanent Residents do not need to provide proof of vaccination upon entry back into the US. Clipper automatically checks for a valid pass. My wife tried to the use the card lately since ac just started charging but they told her it didnt no have enough. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. A single beep and a green light means you paid for your ride. With the start of the school year, "we had an avalanche of youth apply for the cards," said Clarence Johnson, spokesman for AC Transit. Try tagging your card again. Load a Clipper card onto your phone and pay with Apple Pay or Google Pay. Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com or 408-920-5335. Keep your phone handy in case an inspector asks to see your fare. New to Clipper? Travel Agents and Clipper Commodores with existing accounts can log in to create new bookings.