That means that you can buy fifteen tickets at once and pay fifteen convenience fees, but only one total processing fee. With that said, you may still find yourself dealing with some additional checkout fees. [2022], Ticketmaster vs Stubhub: Which Is Right For You? So, which of the two is trustworthy? Hello Im also facing a similar issue, the event is in the next three days and I sent you a private message with the details. Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. With the standard-priced tickets sold by the venues or other event promoters themselves, the venue is the one who sets the price. Register yourself with a StubHub account. Enter the information for your event - including the date, time and venue - then click "Search." 4. Unique Ticketnetwork Features 200 percent ticket refund for accepted but undelivered tickets, as well as invalid tickets. Asked why StubHub charges a fulfillment fee for tickets the customer prints out at home, Lawrence said that theres a flat fee for PDF-type tickets because the seller has to upload it. He also said that his companys experiment with showing all-in pricing at the start of the purchase process presenting the total cost of the ticket including fees up front only confused people and lost his company business. Cookie Notice You will enter your community username and new password and done! display: none !important; Now that the countrys largest promoter and venue owner and the countrys largest ticket seller are one company permitted by the Obama administrations justice department to merge in 2010 theres very little to hold these fees in check. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront. Here's my takeaway: If you want tickets to a big, highly promoted arena show, whether it's Bruce or Beyonc, set a budget and register for the sale. The prices of tickets available on this platform differ from the actual face value of the ticket. By clicking on "Pricing Details," you can see a full breakdown of ticket costs and different fees. Grab your Garth Brooks tickets at StubHub today. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). A Division of NBCUniversal. Sat Apr 29 2023 6:30 PM Mercedes-Benz Stadium, Atlanta, Georgia. There isn't any individual resale fee on these transactions. You can buy tickets online over the website,. Swifties, as the artist's diehard fans are known, flooded the internet this week to buy pre-sale tickets for "Eras.". Having all-in pricing on some platforms and not others is too confusing; it needs to be consistent across the marketplace, Consumer Reports Anna Laitin argued. How can I change my bank details for my resale order? Home; Sport; Boxing; Goodwin Promotions; A Night of Professional Championship Boxing - Fight Night 17. Select the tickets you want to transfer. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Then, set a suitable price for your tickets. (Management, Entrepreneurship, & Technology), Robinson Life Sciences Business and Entrepreneurship Program, BASE Summer Program for Non-business Majors, Michaels Graduate Certificate in Sustainable Business. Not every ticket includes a facility charge. Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? Ticketmaster vs Stubhub: Customer Service. However, each of the services comes with its own distinct advantages. Theres a reason that online ticket sellers hit you with those extra fees after youve picked your seats and are ready to click buy.. When it comes to popular events, Ticketmaster is quite famous and the tickets get sold out pretty easily. Of course, this isn't to say secondary sellers are grifters in all circumstances. So, the researchers separated out the more experienced StubHub users to see whether the sales boost from hidden-fees declines when people know theyre coming. Its supposed to be challenging. As if the way that art challenges us is by testing our abilities to make purchases on a monoliths poorly designed website. The fees are a gouge. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and. Primary ticket dealers and resellers for events. And it may not be clear how to differentiate the two groups. We use cookies and other tracking technologies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic, and understand where our audiences come from. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. While he was more devoted to athletics throughout his student days, he eventually came around to the realization that a career in pro sports likely wasn't the best option. Ticketmaster vs Stubhub. More from Personal Finance:Why egg prices are surging but chicken prices are falling3 steps to take if you lose your jobThe top 10 most-regretted college majors. Here, Plaintiff affirmatively accepted the Termsincluding the arbitration agreementwhen she created her account on July 3, 2018, and, subsequently, each time she signed in to her account, and each time she purchased her tickets.. Museums sometimes have fees of a dollar or two for buying tickets online, and this makes sense as well. I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. Sign in to your original ticket provider's account and find the tickets for the event you want to transfer. They are available in both Apple Store and Play Store - free of charge, of course. Amazonand the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. After clicking on every continue option, itll search for the best available tickets according to your criteria. People end up making purchases that in hindsight they would not have made., People end up making purchases that in hindsight they would not have made. There are a few main reasons why someone may choose to buy from StubHub instead of through an official source like Ticketmaster: You can buy tickets on StubHub before the general public without needing to look for a presale code. In Canada, there hasnt been any enforcement, she said, which doesnt seem true considering Canadas Competition Bureau is suing Ticketmaster right now for deceptive drip pricing. (That means the gradual adding on of additional costs throughout a purchasing process, which consumer protection bodies hate because it makes comparison shopping extremely difficult.). Please enter a valid email and try again. The company declined to comment.) Glitzier events like Broadway shows and arena sports have pretty high fees, but theres an odd premium placed on pop stars. Do youtransfer the Ticketmaster tickets to your Wallet on iPhone, and then you can transfer them over to a buyer? That lawsuit, originally filed in 2003 by angry Wilco and Bruce Springsteen fans, paid out anybody who had bought tickets on the Ticketmaster website between October 21, 1999 and February 27, 2013. Customer service all the way to your seat, 2000-2022 StubHub. TicketLiquidator. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? The guide from the brand will help you list your ticket on the website. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Members also receive discounts on parking, food and merchandise at both Truist Park and The Battery Atlanta, priority to Postseason seating and much more! Or maybe at least know why all of a sudden I cant transfer tickets. He encourages fans who buy tickets this way to click on the social-media profile in question and look for potential red flags, such as very few prior posts, which signals the account was likely just created. Required fields are marked *. Fans accessed Taylor Swift tickets this week via a presale offer for Capital One cardholders; those tickets are no longer available. StubHub will show you a list of available tickets along with the section, row, seat number and price. Fans can also do a Google search for consumer reviews of the seller in question, which may give an indication as to whether others have suffered a scam. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Elon Musk thinks were close to solving AI. The question for consumers becomes how to know whether they're making an error before buying. This is not a heartwarming success story. Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than Ticketmaster. But its worth nothing that this case was won because the fees werent disclosed. These days, the majority of ticket sales happen online. The prices fluctuate according to the value of the tickets. We are changing the way you register and sign-in to the StubHub Community. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or This suggests, Tadelis said, that the boost to sellers from drip pricing may be even bigger for infrequent consumer purchases, such as cars or homes. StubHub is a ticket exchange and resale company in the United States that offers services for both buyers and sellers under a good list of categories including consoles, theatre, sports, and other live events. Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. You will enter your community username and new password and done! From the sellers side, 15% of the face value will be detected in the name of fees. They have a user-friendly website with a good user interface. Once you find a ticket, have a look at the ticket details then go for the well-suited delivery method. A place to discuss and share all matters concerning singer, Lana Del Rey. What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. 1. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. 2. There is no reason to expect new visitors to a site to have correct beliefs about fees, and once they have their sights on an item, letting go of it becomes hardas scores of studies in behavioral economics have shown, Tadelis said. Michael [Rapino], CEO of Live Nation, made $70.6 million last year, including $58.6 million in stock, Dayen writes. Its a party over here. If the transfer function is never turned on, you can ask Ticketmaster if they can deliver the tickets to you in another format (e.g., PDFs, hard tickets in the mail). The prices can also vary for different locations, for different states, different days, and different timings. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. The search function is one of the best in the industry, including venue map viewing and advanced filtering. However, their purchases dropped off much more steeply when the fees were sprung on them at checkout: They were about 45% less likely to make a purchase than those who saw the full price up front. Vivid: $271 - $515. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. According to the GAO study, while sporting event ticket fees average 20 percent of face value, concerts are even worse, averaging 30. It's likely that even legitimate Taylor Swift tickets bought on the secondary market will see prices fall dramatically from the current levels after the initial rush of demand filters out, experts said. The standard ticket fees through Ticketmaster may include: These can quickly drive up the base price of a ticket. New Shows Announced in the U.S.! [2022], Ticketmaster vs Ticketek: Which Is Best For You? "Many more fans will now have. However, on every successful transaction, the buyer will be charged 10% of the face value as fees. On Tuesday, the FTC hosted a day-long workshop about the ticketing industry, with a one-hour panel about The Adequacy of Ticket Price and Fee Disclosures. This may not sound like particularly thrilling content to you, but thats because you didnt watch it. Nearly every ticket will have a convenience fee added for doing business through this service. The company's ticket sales are fulfilled digitally or at its two main fulfillment centers located in Charleston, West Virginia, and Pharr, Texas . Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than. Tickets are 100% guaranteed by FanProtect. Try pm'ing a mod at stubhub.community to hopefully get a faster response. Having all of this information makes it easier for you to find tickets that match your budget and interest. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. Millions turn to Vox to educate themselves, their family, and their friends about whats happening in the world around them, and to learn about things that spark their curiosity. Close to 7,000 people wrote to the Federal Trade Commission (FTC) during an open-comment period about online ticket sales at the end of last year. I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study. Once you get a buyer, you can ship the ticket on cue and receive the payment within a short while. For Ticketmaster, the biggest selling point is a flexible return policy. "If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake," said Chris Cobb, owner of historic rock club Exit/In in Nashville, Tennessee. Some teams, venues, or artists put delivery delays. Because the Ticketmaster and Live Nation websites provided reasonably conspicuous notice of the Terms to which Ticket Purchasers unambiguously manifested assent, Judge Danny J. Boggs wrote when explaining the latter ruling, we hold that the district court did not err in determining that the Terms, including the arbitration provision, were valid and binding., Those Terms contain a mandatory arbitration agreement which broadly applies to any claims relating to the use of Ticketmaster and Live Nations sites, products, or services, spelled out the companies, which are pushing ticketing-reform legislation of their own. That doesnt make it true. }, + nine = sixteen .hide-if-no-js { TM previously allowed transfer (which is why I posted) and now transfer is not available. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Prior to the fall of 2015, when the experiment began, StubHub had displayed all-inclusive prices when a user first arrived on the site looking for tickets. Swift will perform more . Search by the artist, events, or venues on the big search bar present in the front. REMINDER: The Tour Organizers will be making 100% of tickets available for purchase during the ARMY MEMBER Presale. Your email address will not be published. I'm confused. Please also read our Privacy Notice and Terms of Use, which became effective December 20, 2019. If you're a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, you'll need to be sell hundreds of thousands of dollars' worth of . Unable to transfer Tickets Ive sold. Yes In addition to having all the search categories of Stubhub, the search function also lets you seek events by entertainment genre. It has tickets to book online like theatre, family events, sports, concerts, and other events. Ticketmaster is an entertainment entity from America that offers sales and distribution services in many parts of the world. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront, Tadelis said. Stubhub has a much less flexible return policy. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. To conclude, Ticketmaster is a good choice but StubHub is an even better option in the above-mentioned cases. Season Ticket Memberships. The number of fees applicable in Ticketmaster varies depending on the event, pricing, and where the ticket is being purchased from. It also included MIT economist Sara Fisher Ellison. on tickets issued to original buyers. The rate of the service fee will fluctuate depending on the events of their agreement along with every different plan. Indeed, they found that buyers with at least ten previous site visits spent less than the newbies in the hidden-fee group. "This is the ultimate dream and nightmare at the same time," Farwell added, referring to the strong demand for live events after the pandemic-era lull. At the FTC meeting on Tuesday, the online ticketing industry insisted that it cant regulate itself, an insistence that has been backed up by its actions over the past 20 years. See Full Review of - Ticketmaster | Stubhub. All Rights Reserved. But they typically feel reasonable: Movie tickets purchased through Fandango or through individual theater sites typically have an added convenience fee of $1.50 to $2.50, which appear legitimately used for upkeep of the system. Bundle up and save on concerts, live shows,. The delivery fees are determined by the venues. Oops. . By submitting your email, you agree to our, How ticket fees got so bad, and why they wont get better, This story is part of a group of stories called, Hailey Bieber, Selena Gomez, and the Easter egg-ification of the Hollywood feud, The Supreme Court signals that a terrifying attack on voting rights will vanish for now, Take a mental break with the newest Vox crossword. and our Tickets are 100% guaranteed by FanProtect. Will you support Voxs explanatory journalism? Of course, there's a chance a given show may be sold out or that face-value ticket prices may be higher than hoped via Ticketmaster when fans go to buy. Buy and sell your Taylor Swift tickets today. why does ticketmaster pay you after the event why does ticketmaster pay you after the event Posted at 01:41h in to avoid accidents, a defensive driver should by Taylor Swift with beabadoobee and Gracie Abrams. StubHub pretty much assumes that they're the only resource available if you want to sell your tickets online, and they take advantage of that. When you get to the checkout, you'll be shown the total cost of your order. "Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets," Sterioff wrote in her original action. On the landing page, you will witness a big white box through which you can start searching for events directly. Their automated email is useless and they have not got back to me. Because of Ticketmaster's more flexible returns policy, this is the service you'll want to use if you think you might change your mind about an event later. You are allowed to sell tickets that you bought from some other ticket seller. Why can't I sell my tickets through my Ticketmaster account? Amid all the hubbub and craze for tickets desperate fans may be excited to come across what seems like a good deal. Heres the Latest Data (Updated for 2023), How Much Artists Make Per Stream on Spotify, Apple Music, Amazon, YouTube, Pandora, More (Updated for 2022), Suga Sells Out Entire US-Based Tour During Ticketmasters First ARMY Member Presale, Glastonbury 2023 Lineup Revealed Elton John, Guns N Roses, Arctic Monkeys & Lizzo Headlining, Ticketmaster Touts SmartQueue Tech for Upcoming Eurovision Song Contest Partnership, Evan Rachel Wood Denies Pressuring Other Marilyn Manson Accuser Into Making False Abuse Claims. On the homepage of its website, you can search for the event you are looking for. He turned to music instead, with his college roommate . In most cases, tickets arent issued until 24 hours before the event. StubHub is an eBay company that began selling and reselling event tickets in 2000. Sign into your StubHub account and click the "Sell" button in the top toolbar. The charges are typically to help vendors invest in and operate in their venues. }, three one = .hide-if-no-js { * Confirm your ticket transfer. Is that normal? A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called drip pricingwhereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Among all those who made purchases, customers in the hidden-fee group bought tickets that were about 5% more expensive than those in the up-front fee group, buying more tickets on average for seats located closer to the field or the event stage. Sign up for the In a 2020 congressional hearing on ticketing companies, StubHub's general counsel said the company's all-in pricing failed because consumers found it confusing and competitors' prices appeared lower, but said StubHub would support a federal mandate to include fees upfront. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. If you hit Continue without scrolling to the bottom of that window, you wont see them until the order confirmation page. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. A person without any knowledge and experience in using a ticket-buying and selling website can also use this site. Alex Murdaugh stands guilty of killing his wife and son. The findings raise questions for whether consumers have a right to full price disclosure up front. Live Nation and its Ticketmaster subsidiary, which continue to grapple with a Justice Department investigation and bipartisan scrutiny from lawmakers, just recently urged the court to approve their arbitration motion. Tickets for A Night of Professional Championship Boxing - Fight Night 17 @ York Hall | Sat, 17 Jun 2023, 17:00 | Browse ticket types & offers | View seating map . Last April, the New York Times reported on complaints from venues that alleged Live Nation had threatened them for selling tickets through Ticketmasters largest competitor AEG. "Deals for hot tickets, you're virtually not going to find one," said Andrew Farwell, vice president of Outback Presents, an independent concert promoter based in Nashville. Office Hours. You can sell them on Stubhub but make sure that they can be transferred from Ticketmaster before you list them. This is where Tarlton elected to speak up, saying that Ticketmaster always makes disclosures about its fees and its hundreds of competitors dont. There are options to get Ticket Insurance, which will let you file a claim if you are unable to use your tickets for some reason. newsletter. StubHub acts as a secondary market most of the time. [deleted] 4 yr. ago Social media is another potential landmine for fans, Gray said. Moreover, if you wish to do business in buying and selling tickets, it is the best destination. seven seven = .hide-if-no-js { These are often attempts to steal your personal information or credit card number, Gray said. Plain and simple, wrote TJ Platt from Arizona. It employs mostly professional independent ticket brokers who undergo a strict vetting and ranking process, so it's fairly reliable, too. You would transfer the tickets from your Ticketmaster account to the buyer's email address. Ticketmaster intentionally provided codes and verified fans when it knew the available ticket inventory could not satisfy this demand.. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. I have tried to call many times and have sent multiple emails, the event is tomorrow and I am unable to send the buyer their tickets, as well as transfer to my friends. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. While these particular numbers may be new to you if you do not live in the Midwest and attend canonical classic rock concerts, the gist is likely familiar. Google Pay. The additional costs dont show up on StubHubs website until after youve input personal information (name, email, phone number), and then appear in small print at the bottom of the window asking for your payment information. The Live Nation and Ticketmaster monopoly. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. In these cases, a bot (which may even pose as someone you know) might entice you to click on a fake link for a livestream to a sold-out concert, or tell you they can no longer use event tickets they'd purchased. They'd inadvertently bought fake tickets. Select the date of the event and tap on the option that says Find Tickets. I thought someone was filtering these questions, Im sorry, he said, slightly glaring off-stage. There are a lot of differences between StubHub and Ticketmaster. Get this delivered to your inbox, and more info about our products and services. Demand for Taylor Swift concert tickets exceeded every expectation, says Liberty Media CEO. StubHub: $128 - $155. According to a study published by the Government Accountability Office in April 2018, the average ticket fee is now 27 percent of the tickets face value, with some fees as high as 37 percent. After an FTC workshop about the astronomical fees added on to most concert tickets, it is fairly clear that nothing is being done. [2022], TickPick vs StubHub: Which Is Better For You? . Tickets for concerts and sporting events. We accept credit card, Apple Pay, and Got a confidential news tip? As one member said after canceling their seats this sucks!. Twice a week, well send you the best Goods stories exploring what we buy, why we buy it, and why it matters. Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all. In most cases, tickets aren't issued until 24 hours before the event. 24/7 live chat support. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. In the initial complaint one of several that the Beverly Hills-headquartered promoter is facing from fans who were unable to purchase tickets to Taylor Swifts forthcoming tour the Washington-based plaintiff accused Live Nation/Ticketmaster of misrepresentation, fraud, multiple antitrust infractions, and more. Sometimes, that might happen if a reseller sells multiples of the same ticket; only the initially scanned ticket will work at the door. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price.