If this isn't the case, please exit the enhanced player and try again. Key features of the app: - Live streaming of BT Sport 1, BT Sport 2, BT Sport 3 and BT Sport 4, in stunning HD Your BT Sport account may take up to 24hrs to activate, so please be patient. Select Help & Support, Located in the lower right corner. This means that an issue with your internet connection is interfering with the pairing process. Error Code VC010: You've been watching online but didn't stop the content before you closed your browser. This means that you dont appear to have an active billing BT TV account, or that your account is currently suspended. limit the bandwidth available for video - test this by checking if you can watch a video on YouTube. You may also see this error code when porting a BT mobile number over to EE and the transfer hasn't completed yet. Close the app and re-start or re-install the app. Try it again, or check your 'Network Settings' and the download should start again by itself. This error code can appear when you're trying to access the BT Sport online player on certain web browsers. Follow these steps to try and fix this IPC error: Follow these steps to try and fix this error: BTP-300, BTP-3610, BTP-3632, BTP-3653, BTP-610, BTP-632, BTP-653, To fix this error, go to PIN help on BT TV>. Get BT Sport free with a 20 SIM card from BT Similarly, if you get a SIM-only deal worth more than 20 per month direct from BT, you'll get BT Sport thrown in. 14h14, IVE TRIED ABSOLUTELY EVERYTHING TO CORRECT THIS, UPDATE AFTER UPDATE AFTER BROWSER AFTER BROWSER. BT sport app error code ID106 on Smart TV/ID1006 on smartphone Hi, For two weeks now I've had an issue with logging in to my BT sport app on both my smartphone and smart tv. It is possible that your HDMI setting on the box is set to an output that your TV cannot support. Your device needs to be connected to the same network, and both your set top box and TV must be switched on to pair, Try restarting your router if youre having connection issues, When youre sure the internet connection is working properly, re-try the pairing process, Try fully restarting the app, then attempting the action again, Try refreshing the page and attempting the action again, Try entering your details again. There may be a delay with your BT Sport subscription activating after set-up. 1. set your TV to the correct HDMI input (the HDMI port your Apple TV is plugged into) 2. access your Apple TV app as normal on your iPhone or iPad. Make sure youve enabled location services for the BT TV App in your device settings. If connecting using wi-fi, check you've entered the correct wi-fi password and have logged into the internet (some public networks have a two-stage log-in process). Simply click the link below and give it a go. You'll need to close all other apps, and then re-start the app. Any assistance before the next Premiership rugby game on friday night would be appreciated! To try and fix it: You'll get this error when there are too many TV boxes connected to the BT account. You'll be locked out for 15 minutes after three failed attempts. These errors appear if your WiFi or mobile connection isn't fast enough to load the enhanced video player. Announcements, Guides & Community Updates. If you're within the EU but still being blocked: Make sure you're not using any VPN software on your device. This may require you to log in or accept terms. If you think you've successfully set up your BT ID, try logging in to the BT Sport app. IPC6001, IPC6002, IPC6003, IPC6004, IPC6005, IPC6006, IPC6007, IPC6008, IPC6010, IPC6013, IPC6014, IPC6015, IPC6018, IPC6019, IPC6020, IPC6021, IPC6022, IPC6024, IPC6025, IPC6026, IPC6027, IPC6029, IPC6038, IPC6039, IPC6040, IPC6041, IPC6042. Please go to BT TV App login help for suggestions on how to resolve this issue. Create one Quick links Track your order > Report or track a fault > Pay a bill > Get help or contact us > Download the My BT App > Looking for BT Mail? This error can sometimes occur during heavy use of the BT Sport online player. You'll also lose any personal settings you've made to favourites and playlists. To use the BT Sport App you need to have a BT ID. If you've followed the steps above and you're still seeing this error message appear, you'll need to call us as there may be a problem with your account: Step 5 This means that youre using a VPN or equivalent service to change your device location. We'll try to resolve this as soon as possible. There are two different versions of error code VC010, here's how you can fix them. You'll be locked out for 15 minutes after three failed attempts. There are various reasons why you might be seeing this error code. This means that the device youre trying to use isn't supported by the BT TV App. BT ID Password Show Forgotten your login details? If your speed isnt fast enough, please get help improving your speed or if you're watching in HD, you could always try watching the SD version of the channel instead. If you want to record you'll need to get a box with a built-in recorder. Close the app and re-start or re-install the app. Error VC011 may also occur if you use data compression apps. Your BT ID hasn't finished linking to your BT Sport service which means it's not ready for you to use yet. MP306, MP318, MP998, ML006, MB021, MB022, MB023, MB002, MB003, MB004, MB010, MB998, MN002, MG103. ER19. Clarify math equations I can log into BT sport via a browser and watch live sport but the app doesn't work on my phone or tv. Note: You can't pair if your device is on a mobile network such as 3G or 4G. Try to play a recording, if that fails try another recording. Try following these steps to fix this problem. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This error will show if you've requested a validation PIN too many times. Once connected ExpressVPN easily unblocks BT Sport so you will have no trouble accessing BT Sport and enjoying BT Sport outside UK. You'll find help with BT Sport App error codes here > bt/help/en/bt-sport/fix-a-problem/app/mobile-and-tablet/errors-on-the-bt-sport-app-on-smartphones-and-tablets.html The BT Sport App won't open on my device The BT Sport App won't install Why can't I log into the BT Sport app using my BT ID? Before looking for your error code, why not try our TV and Sport help tool? - last edited on To look for your error, please type the code, in full, into the box below. Wait for ten seconds and then reconnect the Hub and modem. ; If you have forgotten your account or password, click on forgot password. To do this, press the, All your channel information should now be available, If you're having TV reception quality issues and you need a TV aerial, we recommend that you have your aerial installed by a professional. If you do want the tv channels, try turning on the "antenna out" option on in your settings menu, that could help signal quality. Every time I try to log in, error code ID1006 shows up on my phone and ID106 on my smart tv. some public networks (hotels, etc.) This means that the device youre trying to use isn't supported by the BT TV App. The help tool can quickly get you back up and running again. Fixing BT error codes Simply enter the BT TV , BT Sport or BT App error code you're seeing on your screen below, to quickly get the solution to fix your problem. This error will show if you've requested a validation PIN too many times. This error code will show if there's a problem with your BT Sport account and it means you'll need to reset your password: log in with your existing BT ID (username) and password -you'll be asked to reset your password, then log into the BT Sport app with your BT ID and new password. The help tool can quickly get you back up and running again. Every time I try to log in, error code ID1006 shows up on my phone and ID106 on my smart tv. If you saw the error message when watching the BT Sport App on a mobile or tablet device, then please click here to visit the BT Sport App error message page > Please type the error code in the box below to get the help you need (the more of the error code you type, the more relevant the help shown will be). Test by checking if you can watch a video on YouTube, If none of the above work, log out of the online player, then log back in again, Log out of the BT Sport online player, and then log back in again, From the four options for 'Cookies and website data', please select 'Always Allow', Close the menu and then refresh the page. Level 1 (5 points) Q: BT Sports error code VC086 is there a work around? You'll know that your box has restarted when you see 'Hello' on the front panel followed by 'Please wait'. The picture keeps breaking up on the BT Sport App If your error code has a dash, for example BTP-302, don't forget to include this too. 10-04-2021 If you're outside of these areas, you'll be blocked from streaming any content. You need to ensure you've set up your BT ID: Step 2 Help and support BT Sport Why have I been told that I haven't activated BT Sport on my account yet? This looks like a spanner, Scroll down to Reset BT TV Data and press, Check your broadband connection. Thanks in advance Solved! 12-08-2021 If this doesnt work, youll need to fully restart the BT Sport App on your device. If youre having problems installing the BT Sport App, please follow the steps below: If the app has partially installed, please uninstall and reinstall via the app store>. 13-08-2021 problem on the comuncation for the signal of the motor/limit switch 1. 11h28. If you try to access BT Sport in USA, you'll face the following geo-restriction error. Try closing the app and opening it again. You'll not be able to watch any BT Sport online content if you have certain cookie restrictions; please follow the instructions below. If you'd like to look up the code, please type the full error code in the box below. More options 3. find the event you want to Airplay and click on it to start streaming on your device. How do I fix BT Sport error code ID003 or other error codes? 04-02-2021 These error codes relate to the enhanced video player. If you're watching BT TV and your TV screen goes pink, your HDMI cable may not be plugged in correctly. If you still see the error message then try restarting equipment following these steps: Try restarting equipment following these steps: In the BT Player menu, scroll across to the 'Setting' icon, Scroll down to Reset BT TV Data and press OK, Now go back to the channel where you got this error, Hopefully this should have fixed the problem, but if you're still having an issue contact the, Restart your TV box by switching off the power at the mains. To upgrade your box, call us on 0800 800 150. GP081, GL001, GL002, GL004, GL005, GL006, GL007, GL008, GL009, GL010, GL011, GL012, GL013, GL014, GL015, GL016, GL017, GL018, GL019, GL020, GL021, GL022, GL023, GL024, GL025, GL026, GL027, GL028, GL029, GL030, GL999, GL003. This means that there's a temporary problem with the particular programme youre trying to watch, which can happen for a number of reasons. Most of the time this can be fixed by checking that your HDMI cable is securely plugged into your TV and TV box. You'll not be able to watch any BT Sport online content if you have certain cookie restrictions. BT Sport Expert on 04-02-2021 17h00 11,187 Views Message 2 of 24 Re: Error codes VC526 and VC081 VC526 means your internet connection is failing to keep up, and your player has been buffering for too long. on 3. Once you've done that switch your TV box off and on again. If youre using the app on iOS or Android: If this doesnt work, try closing your browser down and loading on a new browser session. Follow these steps to try and fix this BT TV error: YVM401, YVM501, YVM502, YVM503, YVM701, YVM702, YVM703, YVM704, YVM705, YVM706, YVM707, YVM709, YVM710. To do this, press the, Check your On Demand players are up to date by pressing the, If you're still having an issue contact the, Check you have a working broadband connection on another piece of equipment like a laptop or PC. I am getting these too. Your settings should now match the picture shown below, Make sure cookies aren't blocked (as shown in the picture below), Under History, select Use custom settings for history from the drop-down menu, Put a tick in the Accept cookies from websites option, Select 'Always' from the 'Accept third-party cookies drop-down menu, Select the Accept option under 'First-party Cookies' and 'Third-party Cookies'. If you haven't added BT Sport to your account: This indicates that your EE account may be suspended or cancelled. GD101, GD102, GD103, GD104, GD105, GD106, GD107, GD108, GD109, GD110, GD111, GD112, GD113, GD114, GD115, GD116, GD118, GD119, GD120, GD121, GD122, GD123, GD124, GD125, GD126, GD127, GD129, GD130, GD131, GD132, GD133, GD134, GD135, GD136, GD137, GD128, GD003, GD138, GD139. This is a problem with the player, which is causing issues for the programme youre trying to watch. Before looking for your error code, why not try our TV and Sport help tool? I have tried resetting my password and reactivating my account, as well as uninstalling and reinstalling the app but nothing seems to work, on Try closing and reopening the web browser. on Check you haven't disconnected from your internet connection. 18h13. 9h36 BT Service Manuals SPE 125. Click here for more information about BT ID and how to get one >. You can find Settings in the main menu of the BT Sport app. If your broadband isn't working please use our broadband troubleshooting wizard, If you've got a connection, your broadband speed may not be fast enough to receive these channels -, If your download speed is below 5mbps then you may have a broadband speed fault, If broadband is working and is fast enough then check the connection between your Hub and TV box. MD101, MD102, MD103, MD104, MD105, MD106, MD107, MD108, MD109, MD110, MD111, MD112, MD113, MD114, MD115, MD116, MD118, MD119, MD120, MD121, MD122, MD123, MD124, MD125, MD126, MD127, MD129, MD130, MD131, MD132, MD133, MD134, MD135, MD136, MD137, MD128, MD003, MD138, MD139, MC001, MC002, MC003, MM004, MM005, MM006, MM007, MM008, MM009, MN020, MO999, MP104, MW041, MW998. Please check your connection and try again. Please type the error code in the box below to get the help you need (the more of the error code you type, the more relevant the help shown will be). Try these steps to fix: Refresh the page and start again. I'm assuming my. This means that there's a temporary problem with the particular programme youre trying to watch, which can happen for a number of reasons. It may take a little while for our systems to catch up after you have placed an order for BT Sport, so you could see the screen below when you first log in. If you cannot login to to BT email, or you are receiving server offline messages, then share exactly when Clarify math problems BT TV App Error Codes - Apple TV Before looking for your error code, why not try our TV and Sport help tool? limit the bandwidth available for video - test this by checking if you can watch a video on YouTube. Switched to watch the live football and it works fine. You need to disconnect and reconnect to Chromecast. If you'd like to look up the code, please type the full error code in the box below. Resetting Powerline Adapters or Mini Connectors, How to check Powerline Adapters or BT Mini Connectors are working, I have no lights on my Powerline Adapters or BT Mini Connectors, If youre using mobile data, try turning your mobile data on and off again, If youre using wi-fi, try disconnecting your device from your wi-fi connection or restarting your router, If youre having connection problems with your BT Broadband go to, Exit the player back in to the app and re-try playing the programme again, If this doesnt work, fully restart the app and then re-try playing the programme again, You can register up to 10 devices, however you can only use the BT TV App on two devices at the same time. GP939, GJ939, GS001, GS011, GS012, GS013, GS014, GS015, GS016. motor/ limit switch 1 not connected. It should be connected with an ethernet cable rather than powerline adapters, If you're watching an HD version of a channel, switch to the standard version, i.e., BT Sport 1 instead of BT Sport 1 HD, If you are still seeing this error then please contact the. GP306, GP318, GP998, GL006, GB021, GB022, GB023, GB002, GB003, GB004, GB010, GB998, GM002, GN002, GG103. If you still don't get a PIN: If you receive your validation PIN but it's not approved, you'll need to make sure your browser isn't timed out. 06-04-2021 MD001, MD117, MY019, MY039, MY116, MY117, MY115, MY120. Your BT Sport account may have been suspended or ceased, in which case youll need call us: If the BT Sport app still doesnt work after making sure you've set up your BT ID youll also need to contact us: This error code will show if you've tried to log in to BT Sport but you've used the wrong username, password or both. Try these steps to fix the issue: Step 1 VC052, VC053, VC054, VC055, VC056, VC057, VC058, VC059, VC060, VC063, VC064, VC065, VC066, VC068, VC072, VC073, VC074, VC075, VC078, VC081, VC082, VC083. 19h42, on 0 Ratings Cliff Aspiring Expert on 29-11-2020 11h03 2,140 Views Message 4 of 6 Re: ERROR CODE YVM302 ; To sign into your account, click on the Login icon in the top right corner. Try logging in again, re-start the app and then try again. This means you can stream and watch two different, or the same stream, on two different devices. ML001, ML002, ML004, ML005, ML006, ML007, ML008, ML009, ML010, ML011, ML012, ML013, ML014, ML015, ML016, ML017, ML018, ML019, ML020, ML021, ML022, ML023, ML024, ML025, ML026, ML027, ML028, ML029, ML030, ML999, ML003. This means that there's either an issue with your registered device(s), or you've reached your registered device limit. All you need to do is visit the BT Sport website or launch the BT Sport app*. If this problem happens in the UK or EU, try disabling and re-enabling your location services for the BT TV App in your device settings. Your TV will need to be HD ready also. This means that your device's location services aren't enabled for the BT TV App. If this doesn't work, uninstall the app and reinstall it again. 06-04-2021 Operating system = Windows 10 Home version 2004, browser = Edge version 88.0.705.56. You can only watch programmes on the BT TV App in the UK or EU. You can fix that problem by using a VPN. I've uninstalled the app on the phone and restarted it, reset the password as the error message suggests but no luck. Try pressing the following key code to take you back to the menu. I have a problem with my BT Sport App on a smartphone or tablet. Please wait up to 24 hours for your account to fully activate. When you have a solid broadband light on your Hub and modem, reconnect the TV box to the power supply. Have you tried the steps onErrors on the BT Sport App. This means your BT ID login details were invalid. Check that your TV is on the correct input by pressing the 'Source' button on your TV remote control. You can find Settings in the main menu of the BT Sport app. GP089, GP080, GP201, GP202, GP203, GP204, GP205, GP206, GP207, GP208, GP209, GP210, GP211, GP212, GP213, GP214, GP215, GP216, GP217, GP218, GP219, GP220, GP221, GP222, GP223, GP224, GP225, GP226, GP227, GP228, GP229, GP230, GP231, GP232, GP233, GP234, GP235, GP236, GP237, GP238, GP239, GP240, GP241, GP242, GP243, GP244, GP245, GP246, GP247, GP248, GP249, GP250, GP251, GP252, GP253, GP254, GP255, GP256, GP257, GP258, GP259, GP260, GP261, GP262, GP263, GP264, GP265, GP266, GP267, GP268, GP269, GP270, GP271, GP272, GP273, GP274, GP275, GP277, GP278, GP279, GP280, GP281, GP282, GP283, GP284, GP285, GP286, GP287, GP288, GP289, GP290, GP291, GP292, GP293, GP294, GP295, GP296, GP297, GP298, GP299, GP300, GP301, GP302, GP303, GP304, GP305, GP307, GP308, GP309, GP310, GP311, GP312, GP313, GP314, GP315, GP317, GP316, GP081, GP082, GP098, GP087, GP088, GP099, GP997, GP996, GP901, GP902, GP903, GP906, GP907, GP908, GP910, GP911, GP914, GP932, GP915, GP916, GP927, GP929, GP930, GP937, GP938, GP917, GP919, GP921, GP925, GP999, GP100, GP101, GP100, GP103, GN004, GN007, GN008, GN009, GB901, GB907, GB910, GB915, GB927, GB921, GB923, GB999, GB929, GB001, GE104, GE105, GE106, GE107, GE110, GE111, GE112, GE113, GE114, GE115, GE116, GE117, GE123, GE124, GE125, GE126, GE101, GE120, GE102, GE103, GE122, GE121, GE100, GE001, GE015, GE915, GE999, GE118, GE119, GF029, GF030, GF032, GF033, GF036, GF024, GF151, GF060, GF062, GF025, GF026, GF027, GF067, GF020, GF021, GF023, GF090, GF091, GG429, GG500, GG106, GG101, GG102, GG111, GG104, GG401, GG112, GG113, GG114, GG115, GG116, GG117, GH103, GH114, GH111, GH112, GH105, GH106, GH107, GH108, GH110, GJ921, GJ999, GK001, GK002, GK003, GK004, GK006, GK025, GK020, GK021, GK022, GK023, GK024, GK007, GK005, GK026, GK027, GK915, GK916, GK999, GM001, GO001, GO001, GO002, GO003, GO004, GO005, GO006, GO007, GO008, GO009, GO010, GO011, GO012, GO013, GO014, GO015, GO016, GO017, GO018, GO019, GO020, GO021, GO022, GO023, GO024, GO025, GO026, GO027, GO028, GO029, GO030, GO031, GO032, GO033, GO034, GO035, GO036, GO037, GO038, GY124, GY127, GY128, GY126, GY131, GY132, GY133, GP274, GP105, GE150, GE151, GE152, GE153, GE154, GE155, GE156, GE160, GE161, GE162, GE163, GH123, GH124, GH125, GH126, GH127, GH128, GH129, GE139, GE140, GE141, GF085, GE132, GE134, GE136, GE137, GP101, GP102, GB011, GB012, GB013, GJ102, GJ103, GJ106, GJ104, GJ105, GJ112, GJ113, GJ113, GJ113, GJ114, GJ117, GJ115, GJ116, GP104, GP105, GO052, GO053, GO054, GN010, GN011, GN012, GN013, GN014, GN015, GN016, GF100, GF101, GJ940, GE003, GE004, GE005, GE008, GE007, GE008, GE014, GF041, GF042, GF043, GF044, GF046, GF070, GF047, GF050, GF040, GF061, GF069, GF080, GF081, GE013, GK010, GK011, GK012, GK013, GK014, GK015, GK016, GK017, GK018, GK019, GY130, GY135, GY136, GY137, GF086, GF087, GE130, GE131, GE133, GE135, GE138, GE142, GO050, GF063, GC001, GC002, GC003, GM004, GM005, GM006, GM007, GM008, GM009, GN020, GO999, GP104, GW041, GW998. Error Code VC010: You're running more than two streams on more than two different devices. "If youre seeing this error repeatedly, youll need to try logging in again. 0 Ratings 4 REPLIES Longshanks0511 Expert on 13-03-2020 9h02 Youll need to disconnect your device from any external display to continue using the app. The help tool can quickly get you back up and running again. DarrenDev. Some public networks (hotels for example) limit the bandwidth available for video. One little tap for complete control and all the help you need, Get all the help and support you need via the EE Community, Contact us and follow the easy steps to resolve your query, Get advice on how to fix error codes in the BT Sport app, 'There are no events to show error message', There are no events to show error message, log out of the BT Sport app, restart it and then log back in again, check your internet connection by trying to load a new web page, if you're using WiFi, check you've entered the correct WiFi password and logged into the internet - some public networks have a two-stage log in, uninstall the BT Sport app and then reinstall it, some public networks (hotels, etc.) This is most likely caused by a network issue. ), Before you can watch BT Sport, you need to place an order for the service. Check your device has enough storage space.