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The United States Consumer Product Safety Commission says the parent company, Electrolux, has recalled their Frigidaire and Electrolux side-by-side, top freezer, and multi-door refrigerator models after learning that the ice level detector arm inside the ice maker can be broken into a bunch of pieces, fall through the ice bucket and possibly create a choking hazard. ft.) 27.4 cu ft: 25.6 cu ft: 24.5 cu ft: 27.1 cu ft: Ice Maker Features: Automatic Ice Level Control/Shutoff,Filtered Ice,Ice Maker,In-Door Ice Maker . I'll call customer and get an update. Therefore, if a customer is unsatisfied with their product, it is advisable to reach out to Frigidaire directly and pursue a resolution through the manufacturer before resorting to legal action. People with weakened immune systems, external medical devices, or underlying lung conditions who are exposed to the bacteria face a risk of serious infection that may require medical treatment. After all of the connections have been removed, the ice maker should slide out of the fridge with ease. I installed the water line about a month ago, it's only a single water line running to the fridge. The first step is to turn off the water supply to the ice maker, either by shutting off the water valve or disconnecting the water line from the wall. The recall covers 14 models in totalincluding 11 Frigidaire side-by-side models, one Frigidaire French-door model, one Frigidaire top-freezer model, and one Electrolux French-door modelwith specific serial number ranges. Hazard: The ice level detector arm in the ice maker can break into pieces and fall into the ice bucket, posing a choking hazard. Includes simple step by step instructions for easy installation. Disconnect the wires that connect the water valve and shut off the water supply to the refrigerator. The circuit board inside the vacuums battery pack can overheat and smoke, posing a fire hazard. Make sure to check and clean your ice maker regularly. The remedy: Shut off the refrigerator icemaker, empty the ice bucket, and contact Electrolux as soon as possible to schedule an in-home service visit. Yes the fill tube from the top is what is freezing. The recall affects about 367,500 Frigidaire and Electrolux refrigerators in the U.S. and about 7,180 units sold in Canada. IBT Fast Start - Let the best of International News come to you. FIXED - Frigidaire FFHB2750TD3 Ice maker fill tube freezing, Frigidaire 5304519149 Water Valve (AP6834504) - AppliancePartsPros.com, Frigidaire FG4H2272UF not making ice/proper ice, Frigidaire FG4H2272UF - Freezer not cooling, Frigidaire FG4H2272UF - ER T1 code - Replaced thermistor to no avail, Frigidaire PHS39EJSS ice maker not working, Frigidaire FG4H2272UF ice maker tray drops out of carrier. Shop for Ice Maker and Frigidaire Gallery Refrigerators Outlet at Best Buy. Recalled Electrolux multi-door refrigerator with in-door dispenser, Recalled Frigidaire top-mount refrigerator, Recalled Frigidaire side-by-side refrigerator with in-door dispenser, Serial number locations for the different refrigerator types, More than 1.2 Million Mainstays Three-Wick Candles Recalled by Star Soap Star Candle Prayer Candle Due to Fire and Laceration Hazards; Sold Exclusively at Walmart, Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert), Colgate-Palmolive Recalls Fabuloso Multi-Purpose Cleaners Due to Risk of Exposure to Bacteria, MI Windows and Doors Recalls Vinyl Single-Hung Impact Windows Due to Fall and Serious Injury Hazards (Recall Alert), BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard, ZLINE Recalls Gas Ranges Due to Serious Risk of Injury or Death from Carbon Monoxide Poisoning, Electrolux Recalls Frigidaire and Electrolux Refrigerators Due to Choking Hazard from Ice Maker, toll-free at 833-840-5926 from 8:30 a.m. to 8 p.m. ET Monday through Friday, by email at IceMakerRecall@electrolux.comor online at www.icemakerrecall.com or at www.electrolux.com or www.frigidaire.com and click on Recalls at the bottom of the page for more information. The units range in size from 23 to 36 inches wide and were sold at Lowes, Home Depot, and appliance stores nationwide as well as online at Frigidaire.com from April 2020 to March 2022. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Electrolux is urging all affected consumers to immediately stop using the recalled refrigerators ice makers. 365 days to return any part. Will refrigerator work with ice maker removed? For a chance to win $10,000, register your appliance. *Ice-maker needs a repair, water dispenser still works fine. I have a Frigidaire Gallery Series side by side fridge we bought approx 2 years ago. You can inspect the board for signs of damage or a shorted component. The brand name, model and serial number for each unit is printed on a label located on the right panel in the interior of the refrigerator compartment. do NOT contact me with unsolicited services or offers Electrolux toll-free at 833-840-5926 from 8:30 a.m. to 8 p.m. You can also remove ice manually using a spatula or spoon. Appreciate all help. CPSC.gov is an official website of the United States government. Generally, Frigidaire has a good reputation for customer service and is known for honoring their warranties and providing replacements for defective products. The brand name, model and serial number for each unit is printed on a label located on the right panel in the interior of the refrigerator compartment. The icemaker has suddenly stopped dumping ice. Questions about the recall can be directed to Electrolux at 1-833-840-5926, Monday through Friday from 8:30 a.m. to 8 p.m. For your information, the model number is FFHS2611LB and the series number 4A53800089. This recall involves 13 models of Frigidaire refrigerators and one Electrolux model refrigerator. We truly understand the impact this may have on you and are working closely with our suppliers so we can deliver your order as quickly as possible.Online scams have also increased significantly during the pandemic--please only use the official Frigidaire.com site or shop at one of our authorized retailers to avoid fraudulent scams.Thank you for being a part of the Frigidaire family. SKU: 6533166. I have a new Frigidaire Gallery, bottom mount, fridge with a built-in water dispenser and ice maker. facebook; twitter; Liked Your Experience? CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. Step by step DIY instructions & videos for troubleshooting your Frigidaire Refrigerator FGHC2331PFAA. This Frigidaire portable ice maker can produce up to 26 lbs. Copyright IBTimes 2023. English Where was the first toaster oven invented? If the freezer temperature is too high, ensure . Lift up on the ice maker to remove it and safely store it until its needed again. Carefully clean each component with a damp cloth or a soft-bristle brush. Consumers can reach Electrolux toll-free at 833-840-5926 from 8:30 a.m. to 8 p.m. Remove the screws that connect the water line and the ice bin to the ice maker and carefully remove them. Many of their products feature the latest technology and modern dcor, while still offering value and affordability. The kit is called a ice maker air handler housing conversion kit, part no: 5303918784 . 3, 2022 at 11:28 AM PDT. For the serial number ranges of the affected models, see the CPSC recall notice. Once the ice is removed, remove any screws that are securing the ice maker by using a Phillips head screwdriver. Congratulations, your account was created. Get your Frigidaire parts fast. You mean the ice maker fill tube that comes down from the top and pours water into the ice maker tray is freezing up? Step 8: Reassemble the ice maker. According to the Consumer Product Safety Commission (CPSC), the ice level detector arm in the ice maker can break into pieces and fall into the ice bucket, posing a choking hazard. Please contact Frigidaire directly to learn more about coverage and remedies that may be available to you. The ice maker wont make ice if the temperature is too high. Mike Dodson 71K views 1 year ago Running Icemaker Diagnostics (Test Mode) On A Frigidaire Gallery Side By Side. When I'm not writing about products, I spend time either outside hiking and skiing or up in the air in small airplanes. >> Read more trending news. Published: Jun. Once everything has been reconnected, it is important to turn the power back on and test the ice maker to make sure it is working properly. Or they can contact the company at at www.icemakerrecall.com or at www.electrolux.com or www.frigidaire.com. You can also go to the Electrolux and Frigidaire ice maker recall page (icemakerrecall.com) and select Click here to see if the voluntary recall has impacted your ice maker. Step 7: Clean the components. Consumers should immediately stop using the ice makers, empty the ice bucket and contact Electrolux to schedule a technician to replace the ice maker with one that has a polypropylene ice level detector, free of charge. Also check to see if the power switch is on. OR the ice maker drawer also pulls right out if you'd rather just have the extra freezer space. ET. The refrigerators all feature an ice maker and come in stainless steel, white and black. The refrigerators were sold at Lowes, Home Depot and appliance stores nationwide and online at Frigidaire.com from April 2020 through March 2022 for between $1,200 and $4,300. If your ice maker has a water line attached to it, you will need to disconnect the water line from the back of the unit before it can be removed. Next melt any ice buildup with a little hot water. This premium 48-in built-in refrigerator with exterior ice and water dispenser features a sleek stainless steel outside, and has innovative storage i. Veuillez vous connecter votre compte afin de profiter de vos rabais en ligne. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. This includes coverage of any defects which arise with normal use of the product. Consumers should immediately stop using the recalled Frigidaire and Electrolux refrigerator ice makers, empty the ice bucket and contact Electrolux to schedule a technician to replace the ice maker with one that has a polypropylene ice level detector, free of charge. No need for ice cube trays, IM117000 will freeze, release and store ice in a container. Nothing else has been changed on the fridge. Reset your password. Make your selection of either small, medium or large cube size, and retrieve fresh, cooling ice in just six minutes after filling the reservoir. Shop for Ice Maker, Side-by-Side and Frigidaire Gallery Refrigerators On Sale at Best Buy. In general, Frigidaire ice makers come with a one-year limited warranty on parts and labor. Customers should refer to the owners manual or contact a Frigidaire customer service representative to learn more about specific terms and conditions. The lawsuit was eventually settled. 2023 Cox Media Group. Questions about the recall can be directed to Electrolux at 1-833-840-5926, Monday through Friday from 8:30 a.m. to 8 p.m. ET Monday through Friday, by email at. Using the screws that have just been removed, reassemble the ice maker. Kitchen Event: Add great savings to the menu with our great deals. Step 10: Test the ice maker. Cause 2: Freezer Temperature is Above 10 Degrees F (-12 C) Whenever your ice maker stops working, check the temperature of the freezer. Twitter (@danwroc). If the motor tests okay, the issue may be with the on/off switch. Once the ice is melted and removed, make sure to clean the inside of the freezer and then turn the power back on. If the temperature is correct, check the auger motor by unplugging it and testing it with a multimeter, then replug it back in. Removing the Frigidaire Gallery ice maker is a straightforward process, but it can be time-consuming depending on which type of model you have. The recall of 13 models of Frigidaire and one model of Electrolux side-by-side, top freezer and multi-door refrigerators was issued due to the ice level detector arm in the ice maker posing a . What do you do when your Frigidaire ice maker stops working? It hasn't frozen up since and it's been several months now.
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