ebay item marked as delivered but not received ebay item marked as delivered but not received

Most of our Prime packages arrive in 4-7 days, but they are usually marked as delivered within the 2 days by USPS. What are the most valuable 3 cent stamps?. You can track your package by calling a USPS customer service rep, but note that the reps dont have any additional info apart from what they can find on the official website. I contacted multiple times to say it is the wrong address. Irregardless I will not be using PayPal for any transaction in the future as it clearly does not have the buyer protection it advertises . Communication with the buyer before he or she asks eBay to open a request is the best way to try to resolve the issue. Seems thatsome need to learn the rules? I think this was FedEx--I called them, they confirmed delivery and maybe even talked to the driver? See original listing. I might sound shrill on the phone. by 8foot7 Fri Feb 01, 2019 3:56 pm, Post Perhaps it's because the seller refused to make any effort to look into the misdelivery of the item she sent, when only the seller can do so, and not the buyer. The next thing to do as a seller with a missing item is to make an insurance claim with the shipping company. funkytowngore Get $50 off your Wayfair order with this coupon code. 90 minutes later package was brought to my front door my a different carrier who was handed it and told to bring it to me immediately. According to eBay rules, you are entitled to a refund or replacement item from the seller unless they have tracking information that confirms the package was delivered. 48 ounces without filter change. I've been following the progress all along and today the I am trying to make a purchase and getting the following message which I How To File a USPS Delivery Complaint in a Few Clicks. I have won auction and paid for item. Using one of those two services will ensure that you have done everything possible from your end to ensure the buyers package is en route to the address the buyer provided. It's still not here yet. We would like to show you a description here but the site won't allow us. by Nissanzx1 Fri Feb 01, 2019 11:32 pm, Post Just wait. The silly seller could have used 'special delivery' (considering the value) than RM 1st Class and we wouldn't have been in this situation. Copyright 1995-2023 eBay Inc. All Rights Reserved. What To Do if Your Package Is Late, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, USPS tracking says that my package is in the mailbox, but it isnt, UPS package that didn't arrive on the delivery date, UPS says delivered, but my package still hasnt arrived. 23-01-2014 The 35th Anniversary Collection. I've put in the pointless Missing Mail claim on the USPS website and the Postman told me he'd "keep an eye out for it." How Ship Your First EBAY Item As Seller (Bulk Shipping Add Tracking Label Sold USPS Cheapest Way) Ebay Inventory Api Tutorial in Postman How to Create & Sell Digital Printable Art? 31-01-2014 Whatever you decide, well present you with the easiest method to do so! The item is probably useless now and eBay will issue a prompt refund out of my account when they are notified I received the item. They had delivered to the right house number but wrong street. - postie stole it (not reported before in our building- more than 100 residents). If the package was sent through USPS, you can with decide to pay a visit to the post office with your tracking number and have them trace the exact shipping route. eBay Item Not Received but Says Delivered? by stoptothink Fri Feb 01, 2019 4:41 pm, Post Unfortunately, I don't see anything other that what's in the attached picture. by htdrag11 Sat Feb 02, 2019 11:47 am, Post on How To Deal With a UPS Damaged Package Without Losing Your Temper, USPS Damaged a Package From eBayHow To Solve the Issue Stress-Free, Reporting a DHL Lost Package the Easy Way. Save up to 30% when you upgrade to an image pack. 26-06-2019 I also informed the seller in case it gets returned. by mega317 Sat Feb 02, 2019 1:20 pm, Post Copyright 2023 Profitable Venture Magazine Ltd | All Rights Reserved | See About Us | Contact Us | Privacy Policy | Disclaimer. Leaving negative feedback for sellers who have won Paypal claims doesn't comply with eBay's feedback policy which the seller can have removed. The desktop site is fine . If the seller responds but doesnt have delivery confirmation, they can either issue a refund or offer a replacement item. This has happened to me a couple of times with eBay initially refusing to protect me. Porcelain Microwave and Dishwasher safe 3 Dinner - 1.5inH x 11inW x 11inD 4 Salad - 1inH x 9inW x 9inD 4 Cereal - 3inH x 6inW . described brand new, boxed and he was selling it on ebay rather than I will lose my money if ebay decide the case without considering all facts (fortunately, I purchased using a credit card, so wonder if they can help). In another case it was delivered to another address (same house number but totally different street names) but they were able to retrieve it. fit Double K Clippers. by djscal Sat Feb 16, 2019 1:44 pm, Post Section S12.1L of Paypal's Australian User Agreement states that Buyer Protection for items not received is eligiblewhen the seller doesn't provide proof of postage, that is when the buyer does hold proof of postage, a buyerdoesn't meet the eligibility criteriafor protection against items not received. USPS allows you to file claims if your package is lost or you receive a damaged parcel. We encourage you to continue to work directly with the seller toamicably resolve this matter.". Give them the tracking/doorstep delivery number and your postcode. 26-06-2019 You will need to submit the following documents as proof of purchase: You can request a refund online by visiting the official USPS website or in person by going to the nearest USPS location and explaining your request. In one case the carrier scanned it as delivered when he got to our street, but (probably in a rush) did not deliver it and it was back in the post office. 26-06-2019 and offered 30 she accepted. I need help again. Now I am abroad and the parcel shows as delivered. Tip. by RickBoglehead Sat Feb 02, 2019 5:14 am, Post help the there, only being sent around in circles.Please advise. Copyright 1995-2023 eBay Inc. All Rights Reserved. This will mean closing your Ebay case. I did not receive the parcel even a few days after the estimated date due to Royal mail strike. In hindsight, it's not worth the risk. When . But that day I received nothing. The USPS has been pretty unreliable here lately so I'm sure it's their fault. Some buyers just don't understand the rules or really don't read them. So far they have only sold 17 items and all of them are chargers/ cables. 12:47 AM. If not, you need to go to the PO & speak to the Post Master. We use the info you provide to send a claim for youall you need to do is complete the following instructions: We send your claim to the USPS claims department, and you are all set! We encourage you to continue to work directly with the seller to, Western Australia Seller Community Connect, A new look for the View Order Details page, The Seller Refurbished item condition is being removed in some categories, Single Use Plastics: Addressing Plastic Waste. Also, my whole family including myself are physically not in the UK right now (passport stamps can prove), so there is no way I or someone in the family could have accepted this, meaning clearly someone has intentionally signed as me (suggests they could have known/ checked what the contents were, before accepting the parcel). I requested to have the negative feedback removed and eBay claims calling me a scam artist and falsely accusing me of selling faulty products is not a legitimate reason for feedback . I purchased an iPhone on ebay (as it was out of stock elsewhere). Otherwise, if the seller provides tracking information that confirms the package has been delivered, there is no further obligation for a refund from them. I would RING Paypal (after the tracking check) and ask to talk to a supervisor. This will automatically close the Ebay case but paypal are more likely to properly investigate. For a buyer, since opening mail that does not belong to you is illegal, all miss-delivered mails tend to be returned to the post office. Note that just like in any other any profession, even the postal service has employees that do not always follow rules and regulationsthis is a fact. I checked my front door cam from that day and the mail carrier had no packages in his hand. conf. by S&L1940 Sat Feb 16, 2019 2:21 pm, Powered by phpBB Forum Software phpBB Limited, Time: 0.329s | Peak Memory Usage: 9.37 MiB | GZIP: Off, Questions on how we spend our money and our time - consumer goods and services, home and vehicle, leisure and recreational activities. We had the same mailman for 25 years, now it's a different person every time I see them and they all remind me of Newman on Seinfeld. Available for both RF and RM licensing. Yeah i should have bought tracking. I'll give them a call in the morning. . She would have supplied the lodgement receipt to Paypal in defence of the claim as a tracking number that doesn't show delivery to "your" suburb confirms delivery to the wrong address and doesn't comply with proof of postage requirements, that is the seller didn't win the claim on a tracking number alone. The listing did not say it was 30 per dress. 11:00 AM. Subscribe to DoNotPay for the most streamlined way to file a claim and request a refund fast! which prove I and my family weren't even present in the UK to accept the parcel, which means someone has falsely signed for me. I am annoyed that I have to chase Royal mail despite giving so much evidence to ebay. In addition, if the seller does not have any kind of tracking information, the resolution is the same. The evolution of the Pokmon Trading Card Game. HUGE MISTAKE BUYING A HIGH VALUE ITEM FROM EBAY. Get Your Money Back in a Snap, Why Is Amazon Delivery So Slow? eBay will not rule in your favor. I am unbelievably disappointed. We can show you how you can: As if that were not enough, we can also unsubscribe you from a company's email list, stop any annoying robocalls or robo texts they are bothering you with, and cancel any service or free trial you're unhappy with or are no longer using. Now I am abroad and the parcel shows as delivered. I recently opened a case for an item that I purchased and didn't You dont have to worry! I also work from home and can see the mailbox from by desk and I have seen "delivery exception" errors that were along the lines that I wasn't home (I was) or that my mailbox was full (it wasn't). Could your business benefit from fast, flexible funding? If all she did was post in a regular satchel that has the tracking number and not signature required you should get your money back. Winning bid: 0.99. I went to collect my mail at 7:00 PM and I had mail but no fire stick. It was a lot of money and I want to know what I should DoNotPay is invaluable when dealing with companies and their confusing policies, but we can also help you bypass tedious government procedures. New comments cannot be posted and votes cannot be cast, The unofficial eBay subreddit. Maybe the recipient didn't have a broomstick handy crow.. https://www.perthnow.com.au/news/offbeat/australia-post-worker-throws-package-on-roof-offers-ruthles on . It seems to me that your issue seems to be with Australia Post, and not the seller, yet you have left them unfair negative feedback,and smashed their DSR's. According to eBay rules, you are entitled to a refund or replacement item from the seller unless they have tracking information that confirms the package was delivered. If the carrier cannot fit an item into a mailbox and decides the package should not be set outside of a house, they can and will retain the package and hold it for future delivery. Sit back and relax while we do the work. First thing you should do is look at the tracking on the RM website. after my own ' investigation' I was able to p Hi I have recently encountered problems bidding near the end of auctions have never seen before. When I opened the item, the wrong thing was inside Give it a few days. We have helped over 300,000 people with their problems. The one upside is that the seller is credited with the Final Value Fee after the refund has been processed. In some cases, if your neighbour received your mail by accident, they will bring it to you. With this information, you should be able to get a refund through Paypal. 31-01-2014 Yes! by 2pedals Fri Feb 01, 2019 3:57 pm, Post Dress your table with a touch of the sea and revel in the crisp white and deep blues of the Royal Doulton Pacific range. If your buyer hasn't received their item and the estimated delivery date has passed, they'll let you know there's an issue by opening an "item not received" request. This happens with virtually every package we order from Amazon, I can all but guarantee it is your local post office. Questions on how we spend our money and our time - consumer goods and services, home and vehicle, leisure and recreational activities. We would tip him at Christmas if it were allowed (wink, wink). Let the buyer know the actions that you will be taking, such as: contacting eBay, contacting PayPal, Contacting their local postal carrier, and opening a case with the postal carrier involved. - I have provided them with a copy of email communication with concierge, who confirmed that no parcel or 'something for you' card was left. few days?? After this, eBay will step in. Could you please advise what should I do next? I would also be leaving neg feedback as the seller is not doing the right thing in locating the item and opening a complaint via Aust Post, on incompetent design inducing an 'irritation', How do I get rid of this supremely annoying thing? It defies logic that someone can open a case against you 24 hours after placing the order and say they didn't get their item. Bally Men's Brown Loafers - Size 9.5 Bally Men's Brown Loafers - Size 9.5 Type & Color: Loafers, Brown Condition: FAIR - The item is in a well-used condition, it may have light scratches or wear and need cleaning - See the seller's listing for full details and description of any imperfections. Tracking will allow them to see whether the item is late or has been delivered to the wrong location. Looking back I can't really believe this story: When I lived in an apartment I had a (rather important) package once "delivered" that I did not receive. Check the places where the courier might have left the parcel, such as their backyard, garage way, porch, etc. Seller listed 6 Not that there is really much I can do anyway. . This is just annoying that RM won't give me any written confirmation as per their policy and eBay still want me to get a 'mis-delivery' confirmation and not the seller who's error this is. Around here the USPS is lazy and scans things as delivered when they're put in the carrier's truck, and then at some point over the next 2-4 days the carrier actually gets around to delivering the package to the door. eBay item number: 314408751148. When a buyer opens an 'item not received' request, the first thing a seller should do is check the tracking information. This item will be sent through the Global Shipping Programme and includes international tracking. My building has a concierge service, but the receptionist confirmed that she received no parcel for me. There is nothing strange in the sellers listing. Have it in mind that if the package was not insured, the buyer could still recover their payment via PayPal, but that is solely their responsibility. How much oil does a 18hp Briggs and stratton twin ll hold? - eBay case is still open, but I can't post any message since the seller asked ebay to step in, soon after I opened the case. I don't want to accuse, but equally I am struggling to understand how a parcel directed to me was delivered 300 miles away, with someone signing as me and that too using a non-insured service despite the value. George Washington 1 Cent Stamp - Green - Looking Right - Lot Of 2 at the best online prices at eBay! 05:09 PM, "In response to your claim, the seller has provided proof of shipmentindicating that the item was shipped to you. The RM advisor further added that "they don't think the sender will make this easy by asking RM this information, as they have clearly made a mistake by not adding a full address, and since they have sent such a valuable item using a non-insured service, they will only get 50 compensation". Because the seller was able toprovide proof of shipment, we cannot reverse this transaction or issue arefund. 30-01-2014 The latest updates and insights for growing your business on eBay, More information on our upcoming eBay UK Events. 09:54 AM, A buyer msg asking where their parcel was.I checked tracking and it said it was delivered yesterday 2 hours after her msg was sent.Tracking stated left in a safe place.She has msg again saying it isn't there safe or otherwise and what am I going to do about it.Am I responsible for this and do I have to refund her.Thanks, on 7 ; Cylinders, 2 Cast Iron Sleeves. a morning and I'm already sick of having to fetch my mobile phone to get The seller will have to prove postage to your address. Amazon Package Sent to the Wrong Address? We have helped over 300,000 people with their problems. Yet again, she's told me I need to do it. The little symbols have gone, so you can no longer see if In any case, could you please share the link where I can see the GPS coordinates/ map? They should have dropped off the 'something for you card'. Since there is no tracking info other than 'accepted at post office' and 'delivered' there are several possibilities -. We offer a plethora of articles that might come in handy if youre facing other delivery problems, such as: DoNotPay will help you take care of your item delivery problems and send a delivery refund request in your stead, but we can do so much more along the way. Briggs & Stratton 18 HP VANGUARD Model Series 350700 Email: Oil Capacity 56 fl. Mark as New; . 10:28 AM, Well, to put in a nice way, maybe her package is wherever her manners are, I mean, how very dare the OP did'nt make the postie bring it into the house on a velvet pillow whilst riding upon a virgin unicorn, on If valid tracking information is showing that the item has been delivered to the intended destination within the correct time frame, as the seller you do not have to refund or otherwise resolve the situation with the buyer. The Financial Ombudsman Service might also be an option, but that would depend on the details of 'delivery'. The seller told me she spoke with them and that I can do it. I googled and found that people struggled to get this 'prrof of non-delivery'. anyway this should have been seller's responsibility, not buyer's. We are here to explain all you need to know about package delivery and the steps you need to take if your parcel is missing! Create a USPS. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. If eBay decides that the buyer is being honest about not receiving their item and/or the item in question can not be located or confirmed as delivered, eBay may rule in favor of the buyer. If you need more info regarding eBay, USPS, or any other delivery service, check out the list below: Claiming late, missed, and damaged item delivery refunds is only one in a sea of services you can get with our app. find any useful information.Only "go to Purchases page". They pulled a "cannot deliver, unsafe, no one home" game once, I called her, said I am in my home office looking at my mailbox. I tried to buy a van on ebay today, it went for 7500, but I was bidding In case you want to file a USPS insurance claim, we got you covered as well! Get stock market quotes, personal finance advice, company news and more. Report all delivery issues via the USPS website. i asked here to send me a message saying she got it so when i ring up tomorrow i can tell customer support. Stock photos, 360 images, vectors and videos .Pairs and hatching eggs are shipped in order of full payment being received. by alex11 Fri Feb 01, 2019 5:51 pm, Post You clearly have the signed for 'tracking number' which begins with 2 letters and ends 'GB'. The external trigger of the marlin 336 for sale has recently received the second recognition in stock among shooters as a design solution that provides greater security when handling weapons and. by htdrag11 Fri Feb 01, 2019 6:05 pm, Post Amazon Package Sent to the Wrong Address? Its not uncommon for packages to get delayed, lost, or stuck in transit. USPS Package Tracking Not UpdatingWhats Wrong? Blog Home Uncategorized ebay item marked as delivered but not received. If a buyer is lying about receiving an item, they have probably done so in the past or will do it again in the future. We have a great USPS carrier, same one 5 days a week. The content you are looking for has been archived. Hi All I purchased a handbag and it's been marked as delvered on Monday but it did not arrive with my Monday parcels. on Use our app to get compensation for: Many companies start spamming you with unwanted correspondence as soon as you start using their products or services, but our app can put a stop to that. If the package was sent to the wrong address, you will be better positioned to explain your situation in any discussion or dispute. Material: Not Listed Size: 9.5 as marked on shoe Merchandise is sold As Is - Items are not tested for . I did not receive the parcel even a few days after the estimated date due to Royal mail strike. If your buyer hasn't received their item and the estimated delivery date has passed, they'll let you know there's an issue by opening an "Item not received" request. 1839-1866 O HALF DOLLAR Seated Liberty NGC SHIPWRECK - D5 $ 99. Usps tracking is often flat wrong.