Her "closer" finally agreed to text me the details. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! We accepted the second option. The first was to continue with the upgrade - which we did not want. She added that the package is a great value, that it is transferable, and has no expiration date. Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. Therefore, we used the five day right of rescission as stipulated in the contract. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. As our team reviewed the website, the first thing we came across is the no up-front fee required . you paid 22 275, how many weeks and were you non the platimun plan? Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". A scam is an illegal scheme designed to cheat you out of your money. How did it turn out for you guys? He very nicely said that they would refund my deposit - HOWEVER there was a reactivation fee - to reactivate my old contract at a cost that was more that the upgrade cost. After this they charged our credit card and cashed a "check" payment for the same month's payment. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. Youre not the only one wanting to ditch their Sunset Group timeshare. www.sunsetscam.com We did continue our vacation and had a great time in Cancun. They said this was a standard business practice in Mexico. While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. We are tying to cancel our membership too but they said that it is not valid. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. No such website! But the highest success rate weve seen is when owners hire a reputable timeshare exit company. How to get rid of Avalon Vacation Club Timeshare? 5 minutes of your time could help you resolve this nightmare once and for all. May 22, 2010 @ 12:56 PM). . And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. Always do your own due diligence and research any company youre considering doing business with. PRIVACY POLICY That proved to me they were lying about the value of the "product". If the plaintiff loses the case, no one is compensated. Jan 06, 2019 4:36 pm EST. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. this is a forum with more complaints made to royal elite: They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Have you had any luck with your fight against these crooks? The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. This scammers has to stop. These same complaints can be found all over the internet on various forums and review websites. Greetings from Earl in Fredericton In some cases, your timeshare developer may offer an official exit program. 2. Something else to remember is that anything that sounds unrealistic most likely is. 8. Guess what? When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. I was scammed in May 2018. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. These companies specialize in helping people just like you get out of their timeshare contracts. These cookies do not store any personal information. Is there any legal action being taken against the Sunset Group? Don't let them get away with it! Let the truth be known! Were eager to assist in any capacity we can. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Janet in Vancouver. This will surely increase the credibility of your complaint. This was in March and up until this day they still haven't paid our membership to Ice Gallery. If youre hesitant about an investment opportunity, do some research before making a decision. Cant wait for a law suit. If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. We couldn't use the 2 weeks concurrently (travel w/family). We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. sunset group / fraud and dishonest. As we mentioned countless times before, escrow can be very beneficial. We would alert against working with companies that have been known to scam individuals. Im praying one day there will be a law suit against them. This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. They request upfront fees for their services from the get-go. I promised nothing. The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. Timeshares & Vacation Clubs. Another thing to keep in mind is that anything that sounds too good to be true probably is. They refuse. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. Please repost. 4. Sunset World Resorts & Vacation Experiences - Sunset Fishermans Village Time Share - Rip-Off. I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. There have been a few lawsuits Sunset Group has been involved in. I bought their package and regret it very much. Sunset Lounge lawsuit heads to court while venue continues to sit empty. Thanks. . I hate those people with a passion. We did so and provided proof of our claim. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. Sunset World Resorts & Vacation Experiences. Please contact me if anyone is able to find a better way to deal with these criminals. This may also include calls and text messages to my wireless telephone numbers. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. My wife and I had a bad experience with them also. There have been several class-action lawsuits filed against Sunset Group in recent years. We followed the terms of the contract termination clause (13) as written in the contract. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. They said they cannot do business via phone, fax, or email. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. They just called my house. ComplaintsBoard.com is a leading complaint resolution website on the Internet. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. Hello. It does not say what "services" are. This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees.