Of the hundreds of positive Selfie Leslie reviews online, I did uncover a few complaints. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! Return Requirements If you're not 100% satisfied with your order, you can return or exchange it within 30 days of purchase for a replacement or a refund, subject to the limitations below. The tiered frill paired with the waist-tie detail is slightly reminiscent of cottage-core fashion. To initiate this process, buyers must scan the QR code found on their package to get started. 2023 Trustpilot, Inc. All rights reserved. Its just a bummer because if you never receive the package you just lose however much money you spent trying to look cute. At Leslie's, we take pride in the quality of our products. Join the SMS Club & Save 15% OFF your order! The dresses are overprice and cheaply made. If you get a new mobile number, you will need to sign up for the program with your new number. Their collection is made for the fashionably and budget conscious. Selfie Leslie offers a size guide for customers to consult on their website. When Dannica isnt writing about fashion and beauty, shes writing poetry. Your participation in this program is completely voluntary. The customer service team was quick to respond, canceled my order as requested, and issued a refund immediately. I ordered a dress from Selfie Leslie and it arrived quickly. Their dresses are nice quality! International orders may take around one to two weeks to arrive. These items cannot be returned. However, their website makes it look like the final sale items are easily returnable. Feel free to leave us a message and we will be in touch as soon as an agent is available. Customer support answered really fast and gave me a solution! 2023 Selfie Leslie Selfie Leslie is committed to maintaining the highest levels of security and protection against fraud. In general, customers are satisfied with their purchases from Selfie Leslie. Selfie Leslie has dresses that are elegant, chic, classy, but still sexy and cute. Wasted $70 on a dress I never wore. We have done our best to display as accurately as possible the colors of the products shown on the web site. Looks like your current store isn't near your delivery area. With your PayPal account, you can use a variety of payment methods to make your Selfie Leslie purchase. If you are not completely satisfied and your order qualifies, we accept returns. Once the demand has been made, the demanding party shall select three proposed retired superior court judges and the responding party shall have three (3) business days to either accept one of the three or to propose three additional judges. You'll receive a one-time opt-out confirmation text message. No, Selfie Leslie does not offer free returns & exchanges. Prepping for a countryside getaway? The end of high school was approaching quickly and I was focused on prom, graduation, birthdays, and a million other events. Do Not Sell or Share My Personal Information, At the store managers discretion, a store credit may be issued. We researched this on Apr 12, 2022. This was our first experience with Selfie Leslie, but it definitely not be our last!! Generally, there havent been too many complaints about Selfie Leslies quality of clothing, but customers do think its pricey for similar quality that can be found for cheaper at other fast-fashion department stores. To see how we collect and use your personal information, please see our. Verification can help ensure real people write reviews about real companies. The return process was smooth. They understood my needs and helped me without hesitation; I mean it was fantastic! Selfie Leslie was founded in 2012 in Australia and later moved to California in 2016. The Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver practically screams bridal party with pink prosecco involved. They said my shipment arrived but I never received anything. I've made a return, will you refund my delivery charge? (Does not include local taxes/duties). They requested I return in the original packaging but I did not have that, but the dress did still have a tag on it. So you end up getting a lot less back then what you originally paid for the item. price or description) due to a typographical error or other mistake, we reserve the right to refuse or cancel any orders that may have been placed for such a product listed. Companies can ask for reviews via automatic invitations. Store credit is issued within 2 weeks once the package is delivered. Canada shipping is $29.99 (Orders under $399.99 include taxes/duties, over $400 does not include taxes/duties). For more information on our return and exchange policies, please see our Returns & Exchanges page. It shipped SUPER fast, and I loved the style, design, & quality. Find her on Instagram @dcrpoetry, 16 Best Loungewear Brands for Show-Stopping Comfort. A $9.75 RETURN FEEapplies forall REFUNDS. Of course, dont expect super formal gowns, but Selfie Leslie has wedding attire perfect for simple weddings and small weddings, and also carries outfits for when you want to change out of the big heavy gown! However, because the colors you see will depend on the device used for browsing, we cannot guarantee that your device's display of any color will be accurate. | Read 361-380 Reviews out of 533. I'm in love with selfie clothes.Excellent quality, every dress in the most flattering cut in the world. And I thought I ended up with a L but checked my order confirmation and it was XS. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE. ReadyReturns / CRM for your eCommerce World. I can honestly say that Selfie Leslie will always be my first place to shop moving forward, one Trustpilot user detailed. Any use of the website and its contents for purposes other than personal and noncommercial use is expressly prohibited without prior written permission from One & Only Collective Inc. Do not reproduce, publish, display, modify, sell, or distribute any of the materials or products from Selfie Leslie. Store creditand gift cards cannot be converted back into cash/card refund. Selfie Leslie US Returns A $9.75 RETURN FEE applies to ALL returns. Exchanges are FREE! They will respond to this review like previous reviews by stating it's up to the consumer to read the returns policy before buying. Do you agree with Selfie Leslie's 4-star rating? I really appreciated them understanding our situation and trying to help us out! Refer to exclusions below. Considering that this number is see-through, I suggest adding a silk slip or pasties underneath for some modesty. I'm so excited to receive my new items! Please use a valid email. We accept Visa, Mastercard, American Express, and JCB. Get 10% off on your first order. I ordered the Hey Girl Long Satin Cowl Neck Dress Forest Green. The contents of our website are intended solely for yourpersonal, noncommercial use. Not only does Selfie Leslie have an awesome dress collection, but the boutique also carries super cute skirts and rompers! Be sure to bring your receipt or shipping confirmation email, credit card you used, and valid I.D. Thank you. Merchandise must be unworn, unwashed, unstained and unperfumed. (Expedited Handling ensures your order is first in line to ship out before all other orders, Expedited Handling does not affect shipping speed, it only affects handling speed, 12pm PST cutoff for same day dispatch, Monday - Friday). Its dyed in bright rouge, which makes for the perfect Valentines day ensemble. Accordingly, you and One & Only Collective Inc. agree to give up the right to go to court to assert or defend rights under this Arbitration Agreement and for any Dispute. There isNO RETURN FEEif you make an exchange purchase through the return portal. Helpful Report abuse See all reviews I decided to email the selfie leslie team to see if I could get some sort of help. I reached out to customer service to see if another dress could be sent out that day as I had a wedding in two days, within MINUTES they responded and shipped out the same dress but in black for me. Save my name, email, and website in this browser for the next time I comment. By using www.selfieleslie.com, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date. The Selfie Leslie team responded quickly to my email regarding a return. If youre in the market for some new clothes, perhaps its time to try out a new brand. As soon as your order ships, you will receive an email confirmation to the email address you provided upon checkout. I received a fabulous chocolate brown dress days before attending a wedding. As of lately, the founder (or parent company) of Selfie Leslie has yet to disclose their name. See our Shipping Page for more details! This company is engaging in consumer fraud. A tracking number will be provided to you via email once your package has shipped from our warehouse. If you are not completely satisfied and your order qualifies, we accept returns. 12. Dannica Ramirez is a content writer for ClothedUp. Romantic in silhouette, this number consists of ruching, string tie straps, and a dainty bottom frill from some extra spice. I received a letter that said that they tried to deliver. Hello. Were sorry to hear that you want to return your items. Really important items for an event. Customs policies vary widely from country to country; therefore, please contact your local customs office for further information! Will never buy from them again. Selfie Leslie reserves the right to modify, limit or cancel promotions at any time without notice. As well as unidentified other costs. Plus they expect me to pay a fee for the returns which is unfair since I was scammed. Will I have to pay International Taxes & Duties? Unfortunately returns are about $10 shipping, so be prepared!However, I will say the shipping is very fast! Selfie Leslie has a consumer rating of 2.5 starsfrom 2 reviews indicating that most customers are generally dissatisfied with their purchases. For instance, I found several discount codes on the brands website. One thing Selfie Leslie shoppers agree on is that the customer service is unmatched. By downloading, accessing, or using the website, you agree to abide by all applicable local, state, and national laws and regulations concerning your use of the website. So unfortunate I really wanted to love them but I'm afraid to buy anything for this reason. Orders that have a combination of payment methods (store credit + credit card) will be refunded to the gift card (store credit) first, then the secondary payment method. It took them over a month to issue a refund after they received my returning item. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. No further messages will be sent to your mobile device, unless initiated by you. I purchased 3 dresses here and had to have help returning one. You should also know that international orders are not eligible under their policy. 10% Off Your Order + Free Shipping on $50+. I would attach pictures if I could but basically none of these dresses are made for this website. Contact with customer support was quick which I am extremally happy about! *Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. Required fields are marked *, This field is required The mailing address for One & Only Collective is 2801 S Santa Fe Avenue, Vernon CA 90058. Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. Currently, customers can shop for dresses, rompers, tops, bottoms, summer skirts, accessories, and shoes . Find out how we combat fake reviews. There isNO RETURN FEEif you make an exchange purchase through the return portal. If you are unable to complete the return online, you may contact us. Do you agree with Selfie Leslie's 4-star rating? Composed of delicate white lace, this gorgeous mini offers a sense of springtime refreshment, which is great if youre heading to an outdoor brunch or party. Furthermore, you represent that you shall always provide true, accurate, current, and complete information (and updates when required) when submitting information to One & Only Collective Inc. through the website. Its worth noting that customers have 14 days to request a shipping label. We are a trendy online dress boutique offering dresses, separates, jumpsuits, and rompers. Selfie Lesliepartnered with Happy Returns to offer box-free, printer-free, and sustainable returns! Fashion can do wonders in exemplifying your personality and moodwhich is why its important to fill your hangers with aesthetically-pleasing clothes. All shipping and handling charges are non-refundable, except for defective or damaged products. This includes: In the market for some Selfie Leslie dresses? There is a fee for returning an item UNLESS request for store credit. Selfie Leslie reserves the right to limit or refuse service to any customer/entity at any time for any reason. Promotions or coupons cannot be retroactively applied. Sounds like a company that doesnt believe in their qualities. Awful experience. This is my second purchase from here and I will definitely order again. A $9.75 RETURN FEEapplies forall REFUNDS. International orders do not qualify for return/exchange. This can be hard to find, especially in fast fashion companies. Each party expressly agrees that both jurisdiction and venue shall lie exclusively in Los Angeles County, California, and that all written notices and demands may be served by email or by facsimile followed by U.S. mail with an appropriate declaration of service, and that such methodology shall be deemed compliance with all service of process and notice requirements of California law. Date of experience: June 17, 2022 Text messages may be sent using an automatic telephone dialing system or other technology. Thank you. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. Discover over 25000 brands of hugely discounted clothes, handbags, shoes and accessories at thredUP. Case in point, Selfie Leslie offers dresses, tops, bottoms, and accessories galore. My dress arrived stained, and when I emailed your customer support, I was immediately offered help with multiple different avenues I could choose from. We use dedicated people and clever technology to safeguard our platform. Its also worth noting that the amount of negative reviews pales in comparison to the number of positive ones I have found so far. Unless otherwise specified, all designs and contents featured on the website (including, but not limited to, navigational buttons and images, artwork, graphics, photography, text, etc.) Their clothing collection is best described as contemporary romance, as theyre a big fan of frills, soft hues, and dreamy fabrics. The website does not reflect the actual quality of the clothes. Based in California, this clothing brand is quite adept in following trends. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded. This is in response to Selfie Leslie's response to my initial review. Store credit cannot be converted back into a cash/card refund. Amazing Customer Service and products!!! Date of experience: December 08, 2021. Drop it off at any FedEx location to be shipped back to us. | PRIVACY POLICY. This website may include links to third-party websites, such as links from advertisers, sponsors, content partners and third parties. Hi Erin, we're sorry that you are not 100% satisfied. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You may cancel an order at any time before the order ships. . $12.99 Standard 3 - 5 Business Day Shipping on Orders Under $100, FREE Standard 3 - 5 Business Day Shipping on Orders Over $100. Please generate your return label within 14 days of receiving your order. When I wear their dress I never stop getting compliments.The shipment arrives very quickly.The service is excellent, once I had a problem, and they solved it for me the same day in a courteous and helpful manner.Highly recommend. Moreover, these terms and conditions of service act as a legally binding agreement between you and One & Only Collective Inc. Should you have any questions concerning any of our policies below, please contact us. Just make a new purchase through the return portal for the size/style you would like. Constructed with layered mesh to provide a dreamy silhouette, this number can be re-worn time and time again after the ceremony. Selfie Leslie offers a 30-day return policy. Selfie Leslie ranks 882ndamong Women's Clothingsites. The Frieda Cowl Neck Front Split Midi Dress Midnight Blue is no exception, as it features a stunning body con cut, a dramatic drape for the neckline, and spaghetti straps for a touch of simplistic elegance. The fashion industry is home to thousands of clothing brands. Their clothing collection is best described as contemporary romance, as they're a big fan of frills, soft hues, and dreamy fabrics. I reached out to customer service, and they replied very quickly and told me they'd refund me as soon as it came back and although they were unable to replace it due to stock, they told me I could sign up to be notified when it's back and also gave me a coupon for my next purchase. Selfie Leslie is a form of fast fashion, so it is not very sustainable. When I try to track my order there are no available details? We know, however, that sometimes things don't turn out perfectly. Local countries' Taxes and Duties are the responsibility of the customer. With that in mind, how on earth do you separate the meh from the magnificent? Its baggy and so not flattering. (Pet hair, body odor, perfume and makeup stainswill result in your return being rejected and a ban from making future returns). International orders may take around one to two weeks to arrive. NOTICE: THIS AGREEMENT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO A COURT HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. They helped me with return labels and a refund. Floating By Plunging Neckline Mesh Overlay Midi Dress Sage: Buyers can subscribe to their newsletter to receive, Customers can also shop at the brands sale outlet, where they can find items at a discounted price. Verification can help ensure real people write reviews about real companies. Type or copy and paste the code exactly as it appears into the discount/coupon code box on the checkout page -- click apply and your new total should appear! Anyone can write a Trustpilot review. Its worth mentioning in this Selfie Leslie review that the brand uses 256 SSL software which encrypts information you input to protect it from interception by outside parties.. Selfie Leslie AU Returns. If youre in the market for semi-budget-conscious clothing for a one-time event, I can recommend this brand. Our online return process is designed to ensure the fastest and most accurate processing of your return request. Depending on the clothing item, the biggest size is either XL or XXL. I was a little confused with the return/exchange process and was starting to panic a little bit at one point, but the customer service team explained it all and worked with me on my specific issues. $80 for a completely see through dress, and super thin. Hi Michelle, we're sorry that you are not 100% satisfied. **Refunds may require a corporate check if the purchase amount is greater than $100 or if the funds are not available in the store at the time of your return. Selfie Leslie is not responsible for the cost of any return shipping. Pretty looking dress on the website however!! Customer service is TERRIBLE. Added by peggie12345. All orders shipped within the US should normally arrive in 3-5 business days. I have ordered the wrong item/size by mistake. Clothing (Brand) Designed in Australia, Around the world #Dresses #Rompers #Bridal If I had a question of any kind, they were on it in no time. Can I edit my order? Some items are not correctly flagged as final sale which the customer support fails to accept as return.Customer service is very rude and all the policies are very crafty that are not in the best interest of the customer. I had ordered a beautiful birthday dress but upon inspection of the dress, I noticed holes in the sleeves. Probably one of the worst websites I've ever ordered from. Voice your opinion today and hear what 541 customers have already said. One & Only Collective Inc. further reserves the right to revoke or cancel any transaction in order to correct any errors, inaccuracies, or omissions. There is NO RETURN FEE if you place a new order of equal or greater value using the Return Shopping feature! To conclude this section in this Selfie Leslie review, I suggest donning this fit with a white cable-knit turtleneck and some low-top white Conversesif youre looking to wear the $90 Frieda Cowl Neck Front Split Midi Dress Midnight Blue casually. Any muriatic acid, sodium hypochlorite (chlorinating liquid), or calcium hypochlorite. That being said, if USPS cannot get a signature for delivery, then they will attempt a redelivery once you reschedule it. MAKE SURE YOU READ THE POLICIES CAREFULLY BEFORE BUYING. Hi Tuesdee, we apologize that your experience was not pleasant. When it comes to fast fashion, unfortunately, not everything can be of great quality, so its important to see if other shoppers have vetted for the item you want to buy (this goes for many other stores as well). Exchanges are FREE! Any used or installed equipment including circulating pumps, filters, heaters, heat pumps, salt cells, motors, and lights. Unrealistic return policy. The customer service of Selfie Leslie is one of the best I've ever experienced. !10/10 would recommend my new fav place to shop, also shipping is super quick if you order during the week!!! They went above and beyond and refunded me for the dress and told me I could just keep it. In this case, it screams single and ready to mingle energy. If we had control over USPS operations we would have ensured delivery for when you rescheduled it, but unfortunately we have no control over USPS and how they operate. Their selection is relatively conscious of current trends, which is always a plus. I had a great customer service experience with Team Selfie Leslie! Hello. Frieda Cowl Neck Front Split Midi Dress Midnight Blue, Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver, Reinhart Floral Asymmetrical Mesh Dress White, Summer Skirt Robyn Flounce Rose Print White/ Orange, Floating By Plunging Neckline Mesh Overlay Midi Dress Sage. Its so soft and comfortable!!!!! Cute styles but really poor quality considering the price. About Us Blog Resale Report Our Impact Careers Resale-as-a-Service Newsroom Investors FAQ Return Policy. First of all, I am sad that my items didnt work out for me, but the inventory and options that Selfie Leslie has is amazing. The top was very weird and flared up so you could see everything. Please note that items ending in $xx.50 are Final Sale. In the event that a product is listed incorrectly (e.g. | T&C'S The dresses are stunning and I cant recommend them enough:) Will definitely be ordering from here in the near future! Overall, we think the brand is a bit overpriced, but if you do decide to shop from there, make sure to check out the Selfie Leslie reviews on individual items! For inquiries unrelated to this Selfie Leslie review, you can contact the brand through: Next, check out some similar reviews you might like: Your email address will not be published. The general amount for the duties and taxes is approximately 20% of the dollar amount of the merchandise. Selfie Leslie offers a 30-day return policy. We may, using our sole discretion, and without liability to you (or to any other third party), cancel or refuse to accept any transaction. Unrealistic return policy. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. I ordered a dress, got it in, and it just did not look great on me. Not their fault, but I needed to exchange. 15% off final sale items. Their clothes are also featured in select magazines, including Teen Vogue, Her Campus, and Business Insider. Keep reading to see our Selfie Leslie reviews! Customers are urged to hold onto proof of postage as we are not responsible for lost and/or misdelivered packages. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. Selfie Leslie is currently only available for purchase online on the Selfie Leslie website. 2023 Selfie Leslie Each party, in consideration of the fact that there shall be an arbitration which is binding and final, agrees to waive any claim for punitive and exemplary damages and seek only compensatory damages in such proceeding. OurPrivacy Policy, incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. The Selfie Leslie shipping charge only covers the cost of postage, it does not cover Taxes and Duties. Exchanges are FREE! Please allow up to 10 business days for processing corporate checks. Here are 8 tips for writing great reviews. By using our website, you will not obtain any ownership or intellectual property in any item or content on the website. Selfie Leslie has the right to exclude certain products and categories from promotions at will. As a female owned business in Southern California we want to continue providing women with cute exclusive designs for years to come and in order to do so we need to cover some of the costs of operating so we can continue to stay in business. They will fight back and direct you to their returns policy page. Non-Selfie Leslie items sent to us will be donated upon receipt. Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. All worldwide rights, titles, and interests are reserved. Very poor policy for online shopping. Were here to uncover if Selfie Leslie is really worth the hype or if its another influencer gimmick. Shipping times may vary due to the availability of merchandise. Prices vary, but on average, you can expect to pay: $60 - $80 for dresses. Featuring a deep cowl neckline, adjustable spaghetti straps, and a cropped cut, its the type of outfit to wear to let others know that youre in a partying mood.